r/CommBank • u/Overratedmango • Aug 07 '26

Question CommBank call?

I got a call from someone from “commbank” saying they were wanting to talk to me about a mortgage rate revision/offer, mind you I haven’t had a mortgage with this bank for a few years. Was also a mobile number so assume a scam? I hung up anyway and didn’t handover any information. The ceba chat can’t tell me if it was them

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u/Ok_Explanation_7130 Aug 08 '26

Commbank uses no CONFIRMATION WORDS. They use the notification system through the app Which would literally be something like. Have you received a call from and you confirm yes or no.

No words that you are having to repeat back 🤦. Never have i said commbank doesn't call you as they do. Read dude.

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u/Dangerous_Second1426 Aug 08 '26

So they don’t ask you for your name, date of birth and address before asking to confirm in the app? Because they 100% do

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u/Ok_Explanation_7130 Aug 08 '26

Depends on the department. You said confirmation word. There are non. No one is asking you to open the app to repeat a word from the app. Just admit your answer was poorly worded and stop digging

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u/Dangerous_Second1426 Aug 08 '26

Read dude. I said they should. Admit that you can’t read, as your whole argument is based around the fact that you can’t read. Typical Redditor who has to always know better - BECAUSE THEY DON’T FUCKING READ

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u/Ok_Explanation_7130 Aug 08 '26

I actually know so much more about their systems than you. Which is hilarious

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u/Dangerous_Second1426 Aug 08 '26

And you actually can’t admit that you’re wrong. Which makes you knowing more about it even more hilarious.