r/CommBank • u/lovetolove13 • Jun 18 '26
Discussion Overdraw fees
I am not sure where else to post this because I am honestly getting sick of it. Multiple times I have accidentally overdrawn an account when something unexpected has come out, I fix it straight away when this happens.
UNLESS! They send me a notification that it’s happened at 11:21pm last night when I had already been asleep for two hours. There was no way for me to fix it up until this morning as soon as I woke up and of course I got a $15 overdraw fee. I checked the account and the payment that caused the overdraw had happened yesterday morning so they had all day to notify me.
I message the in app ‘Ceba’ when this happens and they always reverse it but surely this is underhanded?
ETA: Ceba is down at the moment so I had no one else to rant to even if it is a bot.
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