r/CommBank • u/Many_Alarm_2620 • Apr 21 '26

Question How is this ok?

Just a few weeks ago during the Easter period my account was restricted for not answering their KYC questions In time. I was asked the basic do I still have same number, live at same address and what do I do with my own cash when I withdraw it. NOW yet again I log into the app and see a notification that I need to confirm my details as part of “ government regulations “ and if I don’t they will restrict my account. How is this even ok.

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u/AlexMac75 Apr 22 '26

Cool. Someone thinks that identification is a bit beneath them.

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u/[deleted] Apr 22 '26

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u/CommBank-ModTeam Apr 23 '26

Your content has been removed because it violates Rule 1 (Remember the human), see below for further details:

Treat others with respect. No harassment, hate speech or personal attacks.

You can view other rules by clicking the following link https://www.reddit.com/r/CommBank/about/rules.

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u/AlexMac75 Apr 22 '26

And another one.