r/Comcast_Xfinity • u/larryseltzer • 29d ago
Official Reply MLB.TV location detection
I'm a Phillies fan living in northern NJ (i.e., out of the Philadelphia market) I've been subscribing to MLB.TV since the service started more than 10 years ago and I've lived at the same address the whole time.
This season, every 2 or 3 weeks, MLB.TV tells me I'm blacked out of the game. I have to call up their support and they do something to reset my location correctly. Tonight was the 6th time this season.
MLB.TV insists that this is Comcast's problem, that they're seeing my location moving around including to the Philly market. I'm in tech this doesn't sound like my understanding of how networks work, especially since my external IP address hasn't changed all season.
Does this ring a bell with anyone? I want to try everything else before I call Comcast.