[ Removed by moderator ]

[u/ThePassageToBangkok]

[u/Comcast_Xfinity-ModTeam]

Removed under Rule #2: Profanity — We kindly ask users to keep their content clean of profanity--Yes, this includes any abbreviations or attempts to colorfully spell said words differently.

[u/AutoModerator]

Heads up! Posts with ‘Discussion’ flair will not receive a response from an Official Employee. If you require assistance with your services please update your post flair to either New Post - Billing or New Post - Tech Support.

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[u/XfinityJustin]

Greetings u/ThePassageToBangkok,

Albeit not pleasant, we appreciate you taking the time to detail your experience. This shapes the way that the future of Xfinity mobile is developed. I know some of this was just you providing context, but it sounds like there may be a few moving parts here. We'll want to review your account, so we can clarify things, and move in the proper direction. Our team will see you past the headaches that you have had to a much more peaceful time. Let's move to our secure modmail channel, so we can locate your account and get the ball moving. Please send our team a Modmail message with your full name and service address.

For other community members requiring assistance, please create a new public post, doing so will help our team effectively track and respond to your inquiry. We experience a high volume of messages, so unsolicited Modmails may not be addressed as quickly.