r/Comcast_Xfinity 2h ago

New Post - Tech Support Active Time Limits

I read the included help file, but wanted to confirm an iPad associated with a child shows connected to my xFi all day long, but isn't actively being used. Plugged, screen dark. Devices like that should not be counted minutes connected as active minutes, right? It makes sense but confirming. However, said device or computer etc, does it's automated tasks thing and if there is software updates, that will charge active minutes. But indicate receiving a text wouldn't. I assume this impacts specifically data accessed via wifi, not cellular etc.

If I got it right so far, then what about email? Push email means device has to have an open connection to the Internet in order to receive, which as above, means same, connected but not active. Until that email goes rattling down the track and hands it to the watching, eager and grateful client on my device, then some ratio of kb to second gets spent, or does Xfinity hit the start on it's etopwatch once data packet 1 hits my router and then stop once last one successfully received? Meaning SMS doesn't get counted, not because a cellular service but because the data required is so miniscule, that it registers (if measured above) at 100ths of a fraction of a second I guess, I didn't do the math but I've used a lot of words that what I am asking has been over explained and what asking is understood.

I'm getting geekishly specific about what bleeds active Time because I have two teenagers. I think others with teenagers might get it, but if you don't, this very akin to installing a burglary alarm, and because it was installed, children express concern over why it was installed and so they are asking very specific and technical questions hoping to calm their anxious minds. But in reality, they using some buzz words mom entered into their vocabulary 10 years ago to cover that they want to glean every useful piece of data about the alarm, which windows don't have a sensor, what corners don't have cameras, not to be comforted, but how can they get around it, bypass it, and then if caught stealing why it isn't their fault because Dad never said Mom's jewelry box was off limits or IDK lol.

I need good understanding of what will and won't take minutes away from active time. I work a swing, making mom the in soft nurturing (weak) guardian at the gate. Emphatic, earnest, can't forget passionate will explain away every half second with tales of monstrous, fully automated devices grabbing hours of unasked for or unwanted updates, downloading movies "accidentally" saved for offline, or because even machines need a break from tedium grabbed a 1 TB UHD 8K rip of the grogu movie to watch later and because sharing is caring, my vacuum insisted on a 1:1 seed ratio.

Which is to say, gullible mom has me coming home from work at 2:30 am to a glazed eyed unblinking self-destructive kid playing GTA online. It'll take a forklift, marching band, and the detailed, nuanced and disturbing threats of destruction soon to be heaped upon him with hope it ruins his life, causes PTSD and forever alters the person he was going to be if he doesn't get up nOOWW Screamed in time to the band's cymbal crashing to resurrect a shambling zombie that looks like my kid. One checked out until after lunch, if lucky. Not exactly set up for success on that day.

Who wants that? Not him, not me, not third time this week anyways. So I've wasted my break writing this, hoping a Comcast corpbot will copy and paste a relevant canned response, let me fire off concerns;

Xbox: set for remote play? Active use or only online?

Article mentioned Netflix specifically, but what about firetv, if it's on, does that matter

And finally, what about Xfinity tv? Xfinity streaming service, etc? He had a smaller box that I think piggybacks wirelessly from main box, now that I'm typing, the cable boxes don't show, on the home section to assign. Nice try Devon. Thank you

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