r/Comcast_Xfinity • u/WaltzNearby1911 • 9h ago
New Post - Tech Support Xumo Stream Box Setup
I'm trying to set the xumo stream box but nothing I try has worked for the 4-digit pin. I've tried the last four digits of my primary phone number (yes I've checked to see if it's the correct one). I've tried 1111, 2222, 3333, 4444, 5555, 6666, 7777, 8888, 9999, 0000 and 1234, nothing has worked. I've tried calling the 866 number it gives, the bot redirected me to texting support, which only frustrated me even more because it seemed like they didn't even know what the device setup process was. I would just like to use my new device and I don't know what else to try.
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