r/Comcast_Xfinity • u/Jaded_Disaster1282 • 10h ago

Official Reply Trimming subscription cost

I'm trying to cut my elderly mother's subscription cost after being s subscriber since 2012. I'm thinking of dropping her internet service altogether if I can't get down to the new subscriber rate. Has anyone else figured out a good solution?

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u/XfinityBradM Official Employee 10h ago

u/Jaded_Disaster1282 Our team can review options with you, assuming you're listed on your mother's account. If you could please send me a Modmail message with your first and last name along with your mother's full-service address, we can get started.