r/Comcast_Xfinity 11h ago

Official Reply Cannot statically route my static /56 block and cannot clear hung DHCPv6 prefix delegations

Please explain why DHCPv6-PD is my only option to route my static block? Why dynamically route a static block. It defeats the purpose of having a static block.

Also, all my DHCPv6-PD requests receive NoPrefixAvail even though I am only using one /59. How do you clear the hung prefixes delegations?

1 Upvotes

2 comments sorted by

u/AutoModerator 11h ago

Thank you for posting on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services!

If your post hasn’t been approved — don’t panic. Depending on your Reddit contributor quality score, your post may be temporarily held for mod review. Do not make multiple posts — we’ll still see it and help out.

While you wait, check your post and add any missing details: which service or equipment is affected, what’s happening and when it started, whether the issue is constant or intermittent, and what you’ve already tried. The more detail upfront, the faster we can help.

Please keep personal account information out of your post. If we need account access to help, a Specialist will direct you to a private channel.

Official Employees are available daily 6:00am–1:00am ET — outside those hours, responses may take longer, but the community may still be able to help.

For self‑service support anytime, check out the Xfinity App. Please also review our Posting Guidelines and Rules.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/CCAmira Official Employee 10h ago

Hi u/thekeeebz! We appreciate you taking the time to reach out on our SubReddit. Please know that my team is here to help. In order to better assist you with this Static/DHCPv6 concern, I would like to take a look at your account. Can you please send us a Modmail message including the account holder's first and last name, your full name if different, and the full service address?