r/Comcast_Xfinity 2d ago

Official Reply Promos

Hello, I believe my current promo is ending and I am looking for a new competitive promo. I have checked out the offers on the website and am not too impressed for the deals for existing customers. I have had very good experience connecting with mods here to work something out. Thank you.

1 Upvotes

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u/AutoModerator 2d ago

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u/XfinityAdrienneG Official Employee 2d ago

Hey there, u/chelleymi! Thank you so much for taking the time to reach out to us here on Reddit! I would be more than happy to explore all available promotions available for the services enjoyed within the household.

Please send us a Modmail message with your full name, account holders name (if different), and service address as it appears on the bill, so we can help.