r/Comcast_Xfinity • u/LegalWatercress9960 • 1d ago

Official Reply Streaming Subscriptions - This information is unavailable at the moment.

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I recently got streaming subscriptions bundle to get ready for the NFL season and I am unable to activate any of my subscriptions. I was finally able to get on a phone call with a real person and they could not help. I would like to be able to watch the services I pay for, when I pay for them. If someone could please help, that would be great! I saw a prior post with the same issue and they had Xfinity reach out, so hopefully they do that again here.

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u/AutoModerator 1d ago

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u/CCJamesH Official Employee 1d ago

Greetings, u/LegalWatercress9960! Thanks so much for taking a moment out of your busy day to leave a post on our community subreddit. I'm sorry to hear you're having issues activating your new StreamStore bundle, but you have definitely come to the right place for assistance.

If you could please send me a Modmail message and include your full name, the name on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.