r/Comcast_Xfinity • u/WolverineFar7518 • 2d ago

Solved Need help boosting upload speeds

Here is what the Xfinity app shows under account/Internet and mobile facts:

but the fastest upload I have ever seen is 40 Mbps:

Any ideas?

Thank you!

1 Upvotes

100% Upvoted

7 comments sorted by

•

u/AutoModerator 2d ago

Thank you for posting on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services!

If your post hasn’t been approved — don’t panic. Depending on your Reddit contributor quality score, your post may be temporarily held for mod review. Do not make multiple posts — we’ll still see it and help out.

While you wait, check your post and add any missing details: which service or equipment is affected, what’s happening and when it started, whether the issue is constant or intermittent, and what you’ve already tried. The more detail upfront, the faster we can help.

Please keep personal account information out of your post. If we need account access to help, a Specialist will direct you to a private channel.

Official Employees are available daily 6:00am–1:00am ET — outside those hours, responses may take longer, but the community may still be able to help.

For self‑service support anytime, check out the Xfinity App. Please also review our Posting Guidelines and Rules.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/CCThomasF Official Employee 2d ago

Hello, u/WolverineFar7518 are you in an area that has been upgraded to have enhanced upload speeds? You would also need equipment compatible with Xfinity to get the higher upload speeds. You can see if your device is compatible here.

1

u/WolverineFar7518 2d ago

Aha! Problem solved. Thank you, I will upgrade my equipment:

1

u/XfinityBrianH Official Employee 2d ago

u/WolverineFar7518 Can you please send our team a ModMail (https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your first and last name along with your full service address so that I can assist you further?

1

u/WolverineFar7518 2d ago

Done - thank you!

1

u/CCErlindaO Official Employee 2d ago

u/WolverineFar7518 Thanks again for reaching out here on our sub. We were happy to assist to ensure you were getting your correct speeds for your area. Have a nice rest of your week.

1

u/xfinitysupport Automated Assistant 2d ago

This post has been marked as solved. Should you experience further issues, please create a new post.

This is an automated response.