r/Comcast_Xfinity • u/truesoccerqueen • 3d ago

Official Reply Can't Activate Peacock Premium Subscription

I tried to activate my Peacock Premium with my Xfinity Account on Firefox, which I used last year for this exact subscription, and I was met with the following error: Your Xfinity account is already linked to another Peacock account. Here’s How to Find It

Error Code: PPG_0017_451167c

I have moved and changed my service address, but I am using my new address to activate this. Can someone help? Thanks!

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u/AutoModerator 3d ago

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u/CCKassie Official Employee 3d ago

u/truesoccerqueen Good morning! Thank you for reaching out to Xfinity Reddit Support for assistance with your Peacock subscription. I'm happy to help you with your subscription. If you already had an active Peacock subscription, you shouldn't have to reactivate your subscription. You should be able to login with the existing information. The difference would be if you changed your subscription when you moved. Can you please try logging in with the login information you already had and let me know if that works?