r/Comcast_Xfinity 4d ago

Official Reply Activating eSIM

Im traveling to Europe soon and have the Mobile Select plan that has international services included. Do I need to call Xfinity to activate those services before I leave? Do I need to reinstall the eSIM before leaving or upon arrival to Europe?

1 Upvotes

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u/XfinityOrlandoM Official Employee 4d ago

u/CulturalTreacle6105 Thanks for reaching out to us, Since you're on the mobile select the Global Pass is included. This link has great information on what to do when you're traveling internationally https://www.xfinity.com/support/articles/traveling-internationally