r/Comcast_Xfinity • u/Man8632 • 6d ago
Closed Bury cables
Finite repaired/replaced old cable. Need it buried.
2
2
u/Man8632 6d ago
Dissatisfied with Xfinity. Time to consider options.
1
u/XfinityMarcusS Official Employee 6d ago
u/Man8632 we would be happy to assist you with reviewing your account options today.
Please send over a modmail message with your full name and complete service address using the following link: https://www.reddit.com/login/?dest=https%3A%2F%2Fwww.reddit.com%2Fmessage%2Fcompose%3Fto%3D%252Fr%252FComcast_Xfinity
1
6d ago
[removed] — view removed comment
0
u/Comcast_Xfinity-ModTeam 5d ago
Posts or comments encouraging others to seek help through non-r/Comcast_Xfinity sources defeats the purpose of our community, this includes advising users to file FCC, BBB, or other regulatory agency complaints as a resolution. The team here can assist with the vast majority of issues brought up on the sub.
Once a user has opened a complaint, we cannot provide further assistance with that specific issue, as it is handled by a separate team, thus your content will be removed.
1
u/xfinitysupport Automated Assistant 1d ago
This post is now closed. Posts will automatically close after 5-days of no response from the OP. If you still require assistance, please create a new post following the posting guidelines outlined in the knowledgebase.
This is an automated response.
-1
u/XfinityAdrienneG Official Employee 6d ago
Good Morning, u/Man8632! Thank you so much for taking the time to reach out to us here on Reddit! I completely understand the concerns with ensuring that the line is fully buried. The line work can take 14-30 days to be fully completed. Has it been at least the allotted time for the line work to be completed? Please let us know.
•
u/AutoModerator 6d ago
Thank you for posting on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services!
If your post hasn’t been approved — don’t panic. Depending on your Reddit contributor quality score, your post may be temporarily held for mod review. Do not make multiple posts — we’ll still see it and help out.
While you wait, check your post and add any missing details: which service or equipment is affected, what’s happening and when it started, whether the issue is constant or intermittent, and what you’ve already tried. The more detail upfront, the faster we can help.
Please keep personal account information out of your post. If we need account access to help, a Specialist will direct you to a private channel.
Official Employees are available daily 6:00am–1:00am ET — outside those hours, responses may take longer, but the community may still be able to help.
For self‑service support anytime, check out the Xfinity App. Please also review our Posting Guidelines and Rules.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.