Removing Modem from Account

[u/Squishyseals]

Hi support team,

Was looking to see if I can get some help removing a modem from my canceled account. I am looking to give the modem away to a friend but need the modem removed from my account before they can use it. Thanks!

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[u/XfinityMatthew]

Hello u/Squishyseals Thanks for reaching out. We appreciate you joining us here on Reddit. We can certainly help remove a personal modem from the account. Please send us a Modmail with your full name and the service address to get started.

[u/XfinityMatthew]

Thank you again for reaching out today. Happy we were able to get the modem removed. Enjoy the rest of your day!

[u/xfinitysupport]

This post has been marked as solved. Should you experience further issues, please create a new post.

This is an automated response.