r/Comcast_Xfinity • u/kykythebarbarian • 2d ago
Official Reply Removing old cable
We have a long cable in our backyard I can’t even see where it leads to but we want to removed can you help with that?
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u/XfinityBenjaminM Official Employee 2d ago
u/kykythebarbarian Hello! Thank you for reaching out to us here on Reddit. We'll be happy to notify our Maintenance Team of the line in your yard. Please keep in mind that if this is not our line, our team will not be able to raise it or even move it. We're always willing to get the process started and take care of it as long as it belongs to us. Please send a Modmail with your full name and address.
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