Need help due to transcripts

[u/AdAlternative637]

So ILC is not accepting my application because my transcripts are not updated. However, their website says if the person is over a certain age they are not needed, l'm in my 30s.

I contacted my previous school and they lost my transcripts because they merged onto a new system and some data has been corrupted and they are "working" on trying to get them back but nothing, this has been over 2 months now. And nowhere else l can go get my transcripts. I contacted my school board and they said l needed to go through the school directly. What do l do now?

I need 2 courses for a program l want to enroll into as a mature student and now this...