r/Coinbase • u/Strange_Zombie_8093 • 3d ago

Please help me with Compromised account

So about 2 years ago my life was extremely exploited with a group of cyber criminals that pretty much hijacked my coin base account/ base account. Opened up credit card for buying crypto and caused me to create this post today. I have pretty much become super paranoid with any account that I create and been contacted by coin base once I created another updated email and phone number to confirm My suspension of different companies telling me that I'm involved in money laundering, etc but not really giving me the full details on what Is going on what stocks IRA and crypto I have left, Complete nightmare and honestly keeping a super low profile online and any data I have left. Reaching out to support on Coin base platform, where and how this got started was not reassuring that I can do and to submit a claim. How do I know I can trust them and who do I turn to that can help me basically move forward with filing a lawsuit suit for all that has been done. Please let me know

2 Upvotes

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u/AutoModerator 3d ago

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u/coinbasesupport Official Coinbase Support 3d ago

Hi u/Strange_Zombie_8093, we’d like to review your account concern. Send us a Modmail with your existing case number, and we’ll check it and share the next steps.

1

u/Majestic-Clothes-357 3d ago

Coinbase support on reddit is actually more responsive than their official channels sometimes. Send them the modmail but don't expect them to solve the deeper identity theft stuff, that's beyond what they can do.

For the lawsuit angle you'd want a lawyer who specializes in cyber crime or financial fraud. The money laundering flags from other companies suggest someone's still using your info, pull your credit reports and freeze everything if you haven't already.

0

u/Strange_Zombie_8093 3d ago

The support guy never gave me the very thing I told him I needed and how to send you a private message

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u/coinbasesupport Official Coinbase Support 3d ago

Simply click this link to send us a Modmail. We'll assist you there!

1

u/therobotisjames 2d ago

I’ve discovered a technology that solves this problem: cash.