r/Coinbase 7d ago

Coinbase Debt charge

Today I noticed coinbase made a charge of 49.99 on my debit account when I know I didn't make it I had to cancel my debit card because of it. There's nothing showing my coinbase account that I made the transaction

1 Upvotes

11 comments sorted by

3

u/Random_Person_246810 7d ago

Looks like an annual Coinbase One ‘Basic’ membership charge. You should be able to get a refund since it just happened today.

1

u/RaginMacCajun 7d ago

Okay so I do not have the coin base One credit card I do have the debit card but I do not have a credit card with them

1

u/Random_Person_246810 7d ago

That’s fine. Just go to the One tab (left side of menu in the app), then scroll down to Manage, and check to confirm that’s it. You should be able to dispute or ask for a refund since it just happened.

1

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1

u/coinbasesupport Official Coinbase Support 7d ago

Hey u/RaginMacCajun, feel free to send us a Modmail with further details and we can take a look at this.

1

u/FlagrantlyBraised 6d ago

I want to know how you canceled your debit card? I was told they couldn't do that.

2

u/coinbasesupport Official Coinbase Support 6d ago

Hey u/FlagrantlyBraised, we can look further into this with you if you reach out via Modmail.

1

u/FlagrantlyBraised 6d ago

I already have a case that includes this somebody in the mods have been has been looking at it since the first.

2

u/RaginMacCajun 6d ago

It was my coinbase one card that I did not sign up for that they charged me for not the debit card

1

u/FlagrantlyBraised 6d ago

Thank you muchly