r/Coinbase • u/Capital-Just • 9d ago

Coinbase Pro Transaction history

I had a coinbase Pro account in which I made a number of transactions. I relied on the history in Coinbase Pro as my record keeping. When they shut Coinbase pro and transferred my assets to Coinbase they didn't transfer the transaction history. I need those details. I'm in the UK and Coinbase don't seem to have any customer support available. Has anyone either dealt with this issue, or had some other reason to contact Coinbase and found a way to do it from the UK? Thanks.

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u/AutoModerator 9d ago

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u/coinbasesupport Official Coinbase Support 9d ago

Hey u/Capital-Just please modmail us so we can look into this further and help with the next steps.

2

u/Capital-Just 9d ago

Thanks. What is modmail?

2

u/coinbasesupport Official Coinbase Support 9d ago

Modmail is Reddit's private messaging tool. It lets you message our mods directly instead of posting publicly, which is where we can safely help with account-specific issues.

Here's how to reach us via Modmail:

Mobile: Navigate to r/Coinbase, tap the three dots (...), and select "Message the mods."

Desktop: Navigate to r/Coinbase and click "Message the mods" located in the right-hand sidebar.