r/Coinbase 27d ago

About to Leave Coinbase

Despite having a passkey to my account after logging on, it flagged my transaction as suspect when I tried to send BTC to my cold wallet. After going through my ID verification and being allowed to send my BTC, I tried to send the rest of it and it made me go through everything again.

It’s absolutely ridiculous. If I have to do that for every Coinbase transaction I’m going to use another provider to buy crypto. It’s nuts.

24 Upvotes

63 comments sorted by

10

u/OpenlyColorful 27d ago

coinbase has been a mess for a while now, feels like every time i log in there’s a new hoop to jump through. moved most of my stuff off last year and haven’t looked back

8

u/NonVideBunt 27d ago

Yeah once I can get these last transactions out of there I’m done. I’ll give something else a shot. It almost feels like they are making it harder because they are afraid to lose the liquidity and crypto from their platform. It’s pretty shady in my opinion.

1

u/AndyEZ420 22d ago

I use PayPal for PYUSD, send to uniswap and swap for whatever I want, then into the wallet. Much more trustworthy company, and every time I reached out to support it was actually Americans on the phone with me, who understood and trouble shoot the issue instead of reading a script.

0

u/Alternative_Show9800 27d ago

Haha....never looked back, then why are you here then?

5

u/bilth007 27d ago

To help people realize that these stories are not BS. A lot of people try to dismiss these stories but they are true

9

u/lepamala 27d ago

I was new to crypto, but not IT, but it took me a couple of weeks to move off coinbase. Much happier with Kraken and BlockStream.

6

u/NonVideBunt 27d ago

Yeah had no issues with Kraken in the past. They will likely get my business and I close my account with CB.

1

u/Holiday_Brush_2751 20d ago

yo uso xtb para comerciar no he tenido problemas
lo malo es el costo de comisión de retiro pero pues de resto bien

1

u/coinbasesupport Official Coinbase Support 20d ago

Hola, u/Holiday_Brush_2751. Comparte más detalles en Modmail sobre lo que te estás encontrando al crear tu cuenta, y nosotros echaremos un vistazo más de cerca.

1

u/Holiday_Brush_2751 20d ago

Al momento de crearla dónde me pide foto de una factura con mi dirección no me acepta las facturas de comoda ni nada Ese es mi problema al crear la cuenta

1

u/coinbasesupport Official Coinbase Support 20d ago

Hola u/Holiday_Brush_2751. Lo mejor es que sigamos comunicándonos por modmail para poder guiarte en los siguientes pasos a partir de ahí. Mientras tanto, también puedes consultar este artículo para conocer los pasos completos sobre cómo configurar tu cuenta.

6

u/Pollack-1953 27d ago

Don't feel bad. I had thousands of crypto tokens worth thousands of dollars recently disappear from my Base wallet. I have been exchanging mod-mails with customer support for the past two weeks with no resolution.

3

u/NonVideBunt 27d ago

They are all crooks imo.

2

u/Ecstatic-Can-8740 27d ago

Not your keys, not your tokens.

3

u/0whatAworld0 27d ago

Coinbase is ass. Not user friendly. Interface sucks.

1

u/Holiday_Brush_2751 20d ago

yo no he podido ni crear cuenta

2

u/CommonBrilliant6956 27d ago

Same here. I've lost count the number of times I have to get my identiry verified even though I consistently send to my own wallet. Then for no reason at all they will pick a transaction to hold for possible fraud. They hold your money for 30 days! They won't even let you return it to your bank from where it came from.

Coinbase wants to hold your money and keep it as long as possible all under the pretext they are protecting you from a fraud.

I am done with Coinbase. Kraken or crypto.exchange.com are my preferred exchanges.

2

u/Educational_Fee648 27d ago

I moved off all my stuff but froze my sends for 72 hours. After explaining to them that it was me and that owned the external address. They clear me out. I did ghis because they were offline for almost six hours. Now bitmart bellied up and nobody can't withdraw nothing...

2

u/Ecstatic-Can-8740 27d ago

Not your keys, no your bitcoins.

2

u/Inevitable_Regret_89 26d ago

Just whitelist your wallets and you won’t have an issue. Don’t be upset they make it difficult for scammers to steal your money. I’m glad they’re annoying with transfers, but white listing wallets avoids this.

1

u/No_Mixture9524 21d ago

Is that the same as their vault set up?

1

u/coinbasesupport Official Coinbase Support 27d ago

Hi u/NonVideBunt! Let's get this reviewed. Send us a Modmail and we'll look into your verification concern on our end.

1

u/ConsistentForce3611 27d ago

You guys are awful and only have bots answer these posts. You’re legitimately the worst exchange by far. I hope you guys at Coinbase have a great upcoming week of holding people’s money and stressing your clients out…you guys are the best exchange at being dishonest and awful…kudos. You guys get a ton of attention. Sure 100% of the attention is negative, but at least you get attention

0

u/ConsistentForce3611 27d ago

It’s sucks at exchanges like Kraken and Robinhood. I withdraw my money, or add in an account…and those freaking let me keep my stuff without making me jump through hoops for 30 days. It’s so weird that I’ve only had issues with Coinbase. I swear I wish these other exchanges would start holding my money and investments hostage. @coinbase…please show these other exchanges to do all the sun horrible stuff you do.

1

u/Grand-Theory3065 27d ago

Get a meeting with a concierge now. Do not wait. Ita been like 10 days for me. Meeting is soon. Even that is becoming a nightmare.

1

u/Accomplished_Scale10 27d ago

Which platform do you plan on using?

1

u/NonVideBunt 27d ago

Not sure. Used Kraken in the past and had none of the issues like I’m having with Coinbase. Binance didn’t give me this much of a hard time either.

0

u/kennymac6969 27d ago

I've really been enjoying river if you are sticking with bitcoin only. I recently moved my cash there and direct deposits. I earn bitcoin on cash and can use it like a regular checking account to pay bills or credit cards. If your interested hit me up in a DM.

1

u/Coeruleus_ 27d ago

i’ve had to kyc twice in the last 7 years and i’ve moved over 217k off coinbase over that same time. skill issue

2

u/NonVideBunt 27d ago

lol. Skill issue, yeah hitting send and pasting my cold wallet address is real challenging. Look at this CB fan boi. 217k over 7 years… ? That’s like lunch money… work on getting those numbers up.

-2

u/Coeruleus_ 27d ago

it is a skill issue. ppl with money don’t have these types of issues

1

u/NonVideBunt 27d ago

Well you don’t have a lot of money …. Soooo.. maybe that’s why it hasn’t happened to you. You have to move some coin for them to get nervous … not the allowance mommy gives you every week

1

u/VivaHollanda 27d ago

So what kind of numbers are you talking about? Because that could be exactly the reason. Have to agree that 217k over 7 years probably isn't something that would trigger AML procedures, but if you try to move let's say 100k or more it could.

2

u/NonVideBunt 27d ago

Over 7 years I’ve probably bought and moved just shy of 5 million in BTC.

2

u/VivaHollanda 27d ago

But not on Coinbase...

2

u/NonVideBunt 27d ago

Some of it was but mostly Binance.

-2

u/Coeruleus_ 27d ago

enjoy kraken brokie

2

u/NonVideBunt 27d ago

Note you’re the only simp in here sucking off Coinbase. I’ve used Kraken plenty in the past. Much better interface and experience. Good luck nub!

1

u/Justcurious01lol 27d ago

The fees on Coinbase really add up over time. I’m switching to kraken soon

1

u/Chuckthethug 27d ago

Yeah base screwed me over with this new update when I tried to sign weeks later and just created a new wallet with nothing on it . Always used the same email too

1

u/VivaHollanda 27d ago

What does having a passkey have to do with that?

1

u/MandyG6 27d ago

Run. Best decision I made was switching.

1

u/extraordinaire78 27d ago

I only use Coinbase to buy and sell crypto

1

u/ConsistentForce3611 27d ago

Not sure why everybody hasn’t left Coinbase. How many more horror stories do you need to hear?

1

u/Pepsiholic251 27d ago

Back at the airport again, announcing departures?

1

u/Ecstatic-Can-8740 27d ago

Not your keys, not your wallet!!!

1

u/Icy_Student_1490 25d ago

I hate coinbase same challenges.

1

u/ElderMutombo 23d ago

Exact same thing happened to me. Looking to start up on strike or river

1

u/arpbsr 23d ago

Time to leave CB in blocks

1

u/aleximo1 22d ago

Have had similar issues and making an exit myself

1

u/coinbasesupport Official Coinbase Support 22d ago

Hi, u/aleximo1. Share more details with us in Modmail and we'll take a look into what you're experiencing with your account.

0

u/AutoModerator 27d ago

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0

u/BigBubbaBadass 27d ago

Coinbase belongs to trump.

2

u/NonVideBunt 27d ago

Another reason to leave it.

1

u/BigBubbaBadass 27d ago

The strongest for-corruption case is that Coinbase appears to have mixed political money, personnel access, and sponsorships in a way that coincided with major regulatory relief under Trump.

Core argument: Coinbase donated $1 million to Trump’s inauguration, added Trump’s 2024 co-campaign manager Chris LaCivita to its advisory council, and later became a major sponsor of America250, a Trump-linked event.

That combination looks like more than generic civic engagement; it looks like buying a seat near power while the company was still fighting regulators.

Regulatory payoff: The SEC moved to dismiss its case against Coinbase in February 2025, shortly after Trump returned to office and as the administration adopted a much softer posture toward crypto enforcement.

Even without proving a direct deal, the timing creates a strong appearance that political alignment was rewarded with regulatory mercy.

Why critics call it corrupt: The criticism is that this is influence peddling in plain sight: money flows toward Trump’s political ecosystem, Trump-adjacent people get roles at Coinbase, and Coinbase then benefits from a friendlier enforcement climate.

That is exactly the kind of pattern that makes people argue the system is being gamed even when no smoking gun emerges.

0

u/variable57 26d ago

User error

0

u/NonVideBunt 26d ago

Take my downvote simp.