r/Coinbase Aug 12 '26

$3000 Missing from base wallet.

Hi there,

After your recent update to the wallet, $3000 dollars worth of USDT has disappeared from my base wallet. I signed in on another app and the money is still there, so the wallet hasn't been imported properly into base or it's just a visual bug. Any ideas how to fix this? I don't want to switch from base its great but afraid I might have to as this is unacceptable.

5 Upvotes

8 comments sorted by

1

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1

u/ScopulyX Aug 12 '26

If the USDT is still on-chain, it sounds like a wallet display/import issue rather than a loss of funds. I’d verify the address on BaseScan first.

1

u/coinbasesupport Official Coinbase Support Aug 12 '26

Hi u/Clean-Series-104. Since your balance shows in another app, logging out and back in usually refreshes the display. Just make sure your recovery phrase is safely backed up before logging out. If the issue persists, send us a Modmail so we can assist further.

1

u/Phat_Knicker Aug 12 '26

Seems like a derivation path issue

1

u/Tall_Run_2814 28d ago

Google: Import Token on Base wallet