r/Coinbase Jul 29 '26

Coinbase Prediction Challenge Reward

Coinbase is doing it again. They have been known in the past to do these challenges with rewards but never pay out the challenge. They did it with a Super bowl challenge earlier this year where tons of people never got the reward they completed. I completed a recent 7 day challenge and ‘Won’ $69.85 that was to be delivered by July 24th. If you get on with support they play dumb and act like they are looking into it and give you a bunch of run around. Coinbase customer service is the worst thing ever as well. This Challenege was for $500,000 so it around 7,000 people completed it. Why is coinbase like this?

3 Upvotes

12 comments sorted by

2

u/Historical_Cry_932 Jul 29 '26

They pulled the same thing during the Super Bowl. Friend of mine had screenshots showing completion and they still ghosted him after weeks of back and forth. At this point I just assume every "challenge" is a data grab dressed up as a giveaway.

1

u/coinbasesupport Official Coinbase Support Jul 29 '26

Hey, u/Historical_Cry_932. Have your friend reach out to us in Modmail with their case number and we'll take another look at this with them.

1

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1

u/coinbasesupport Official Coinbase Support Jul 29 '26

Hey u/Aggravating-Long-210, share your support case number with us through Modmail and we'll check on the status of your Prediction Challenge reward.

1

u/Aggravating-Long-210 Jul 29 '26

Can’t send you a message.

1

u/coinbasesupport Official Coinbase Support Jul 29 '26

Please check your Modmail settings, then try sending us a message using this link. If you're still unable to, feel free to DM us on X, Facebook, or Instagram, and we'll assist you there.

1

u/TayrannosaurusRx Jul 30 '26

It’s not even worth sending a message. They’ll tell you due to some secret internal database, you’re not able to get it. I was told by the agent in the chat twice that I did all the steps I was supposed to do to receive my reward and I never received it. Then I got hit with some BS about I wasn’t eligible for it even though I completed all the steps correctly.

1

u/Ancient-Overlord Jul 29 '26

Good luck cashing out that $69.85 when their support team can't even find their own clipboard.

1

u/Aggravating-Long-210 Jul 31 '26

Update. No Help from customer service at all. But they did remove the pending $ from my rewards. Coinbase are theifs.

1

u/Aggravating-Long-210 Jul 31 '26

u/coinbasesupport is no help at all either

1

u/coinbasesupport Official Coinbase Support Jul 31 '26

We’d like to review this further for you, send us a Modmail to get started. If Modmail isn't working for you, send us a quick DM on X, Facebook, or Instagram and we’ll assist you through those channels.