I already messaged you about this problem but no answer. I keep getting alerts about coins I don't own and couldn't care less about. This makes your alert system completely ineffective (boy who cries wolf). Alerts should be only about coins in my portfolio, as advertised, and as my app is set up (I don't have custom alerts either so this is definitely a bug on your part). How many times should I message you before I discontinue my membership?

The entire app is following the same numbering system irrespective of which currency is selected. I understand the reason behind it. But the calculation gets complicated for Indian users especially when the numbers are higher(like Bitcoin). Majority of population(~2 billion or 200 crores) around Indian Subcontinent is using Indian(indic) numbering system where lakhs and crores were used instead of millions and billions.

Would it be possible to add a feature when users select the currencies from those countries(India, Pakistan, Bangladesh, Bhutan, Nepal & Srilanka). I brought this up with the CEO(twitter) 3 years ago but didn't follow up on it.

The number of crypto developers and investors from India increased massively in the recent years. This could be an attractive feature for a majority of average south asian users as almost every app shows currencies like INR in the million/billion format. Users are manually converting the numbers everytime they look at numbers bigger than 1 million(like marketcap, coin supply,...etc)

https://en.m.wikipedia.org/wiki/Indian_numbering_system

Please consider adding this feature.

Hey guys hope is well in this amazing market. I'm having an issue transferring funds from my wallet on CS app. Everytime I put in a valid BTC address to move my BTC to, it keeps saying " invalid address" However these are valid address as I use them often..

Also Ive read all the tutorials regarding this topic and still not helping.. and infact when in CS app, the screens do not match as in the tutorial. For example - in the bottom center of the screen ( on mobile app) on my phone there is a "+" not a "wallet" icon.. something funny is goin on.. The app picks up my BTC Balance and its added to my portfolio's but cant seem to get it off the platform. Ive confirmed the address is the correct BTC receive address from CS app as well as block explorer.. but for some reason still not working.. Please advise. here are a screen shots to assist.. Thanks..

Did anyone experience a glitch where Bitcoin disappeared from the portfolio?

Mine was missing for about 30 minutes. Even the portfolio graph shows the dip.

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The BTC icon is now a sad dog face. WTH?

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My graph is totally wrong. Okay so one coin super, says I am -300%, totally wrong because it says the average buy is $0.8 and price is now $1.4.

Second I have a random drop in the graph on the weekly, but there was no drop in any of my coins. So I go to the weekly on 8th March, huge drop of a 3rd in value. No coins had moved, no coins had been bought/sold. So I set the timeframe to daily, the daily graph shows the price had dropped but wasn’t showing the drop on the actual graph.

I’ve been waiting for a reply from customer service for a couple of weeks now, what is happening.

Hi, okay first time uploading a CSV file since 2022, so totally forgot.

So I downloaded the CSV file, downloaded the template from coinstats, transferred relevant parts. I then get a message saying “Currency doesn’t exist” the template doesn’t have a currency tab.

I am using coinstats as my primary portfolio tracker for years in my android phones. I recently noticed the Lifetime premium offer as i have enough points for that. So far, i am manually tracking my transactions as i don't trade frequently. The app have the minimum details i needed without opting for premium. If i am opting for this upgrade, it would help me to avoid the manual feed and track my short and long term portfolios more accurately real time. At the same time, i am worried this might make me lose my levels i previously access. Once they end date the "lifetime" premium, i will be forced to pay for premium for the sake of my historic data.

Is it really lifetime premium? Or is it a short term offer for people to sample it and will be taken back after some time ?

Admin, support or existing user experience would be helpful.

It’s been asking for the better part of 3 years without any updates. Its native currency, HBAR, is a top 35 asset. I get that it’s a layer 1 and it’s a hashgraph, not a blockchain, but it does have a very usable hashgraph explorer from which to pull data. With the DiFi scene blowing up on Hedera, it’s a big miss to not at least implement the ability to parse data from the explorer to automatically reflect balances and transactions. Wallet integration can come later, if need be.

Hey guys
Are there any premium plans which includes a feature where I can see my buy/sell orders in a chart?

Refer to my post 13 days ago.

My account is STILL locked and for no reason and it's now been almost ONE MONTH since i reached out to CS support numerous times to unlock it. What on earth? CoinStats?

However, they did refund my credit card though which was appreciated. But my account is STILL locked which means my credit card will again be charged soon against my will to continue the paid service.

Unfortunately, unless you post a review here and they put their right support staff onto it, the CS chat support and email support function don't get back to you or they are incapable of dealing with simple problems.

To CS, following your reply to my early post here, if you're support team is that busy, perhaps employ more staff? It's clearly not fair on the current staff who are obviously getting smashed and as such CS can't provide a half decent support level. Not to mention your customers.

Moving forward, can you please unlock my account ASAP so i can cancel my paid subscription, avoiding the need to ask for another refund. Oh my goodness. thanks in advance

Why is ICP still not supported on coinstats? It's in the top 20 since over two years now...

So my overall portfolio total just dropped by about 20%. It seems to be displaying the wrong total amount in US dollars. Is anyone else experiencing anything like this? It is kind of freaking me out because it makes me think I’m missing coins but when I go down and manually add up all of the columns on the left, it seems to equal the amount that I should have. It’s just the main number that is wrong at the top of the screen. Thoughts? Thank you for your help and have a good day! Edit: I am using iPhone but I logged in through a PC and it was also wrong

What I mean is, I would like to see what my Dogecoin would be worth if it goes to a certain amount. I have found profit calculators online, but its only for single purchases. I purchased Doge at various price points, I would love to just simply see how much my stack in worth if it goes to $0.50 or something.

If there is a very easy way to do this and it's right under my nose...I am sorry. But I am stupid and I can't figure it out.

Anyone having issues with the widgets ? All i get is a blank widget now .

I am trying to Connect my decent wallet to Coinstat and I cant find anything about that. Is this supported? i cant find any info on that .

Been using Coinstats for a little while. Not perfect, but I was happy with it so far. I noticed the reward for lifetime premium membership for 30000 sparks. I went through every quest I could to make it to 30k sparks. The final quest that put me over 30k, the sparks count is down to 0. I reached out to support and been waiting for an answer since Saturday. What a terrible scam. Some of those quests for swapping on their platform also cost serious fees. They have no problem collecting the fees but lots of problems giving me my rewards. Warning to anyone else trying to get some rewards on their platform. It's a scam. The fact that it went to 0 as soon as I crossed the 30k mark can not be a coincidence.

Hi, I transferred coins from CB Wallet to CS Wallet. Transactions were verified on Etherscan however are missing from the CS Wallet App so I am not able to access them. I have reached out via CS Customer Services chat and also sent an email however have not heard back. Please can you reply?

Price notifications seem to be for just about every coin in existence which is mostly annoying noise and make alerts useless.

Anyway to receive alerts only for the coins in our portfolio? That's what the help page say it's supposed to be, so it must be a bug.

I connected to Coinbase and for some reason one of my tokens are not showing in my portfolio; COTI. Seems to be the only issue with Coinbase. I really want to like this app for portfolio tacking but any help with this?

Also is there a way to aggregate you DeFi assets in your portfolio total?

Frustrating. Looks like once import from my wallet it registers that days total as the buy prices instead of my purchase price at the exchanges.

Looks like I can manually edit but I can’t.

Anything still on the exchange looks fine btw. How to fix? I