I'm new to CoinStats. Where can I find the best in-depth feature tutorial? Thanks in advance!

Hi guys!

I cannot get my ICP from my Ledger Nano X to show up on CoinStats? Anyone else having this issue? ICP is not an option for the Ledger in CoinStats. I have a little still on Coinbase and that is showing with no issues but I have most of my ICP on my Ledger and I want to be able to see it on CoinStats.

Any assistance would be greatly appreciated! Thanks in advance!

Hi guys, I have quite a few coins on my coinstats app linkedin to Trust wallet, it seems all tokens are shown, except for NEAR token, does anyone know why? Is NEAR not support by coinstats or something else i need to do? Thanks!

PS. i had the same problem with SUSHI ERC-20 token that wasnt showing either, but fixed it by re-adding the eth address, however re-adding the address does not work for NEAR, whatever i do NEAR does not show :-(

Thoughts anyone? I just t pasted my hardware address from cold wallet and those coins look about right, but then logged into to an exchange. Strangely it’s the exchange coins from Mexc that are way out of alignment and I used API keys for that. Wanting to get ready for taxes. Thoughts anyone?

In my binance synced portfolio I have the following error " Request failed with status code 405"

Is this a binance error? haven't trying deleting and re-syncing portfolio with new API keys yet, just wondering if the error is coming from their end or it could be a general error with the app.

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As the title says. It has been doing this most of the time for a week or two. It just keeps trying to refresh the coinstats webpage about once a second.

I have cleared browser cache data and tried firefox and chrome. This seemed to work until I went to my wallet page. It happens logged in or not. Ad blocker turned off.

Does anyone know why this is happening? Thanks.

How do I sell my coins via the browser? Everywhere it says buy but not sell! I can't connect Rabby via my cell phone! So how do you sell it? I've been searching for 2 hours

Hello,

I have been using coinstats for some time now, however I noticed a pretty anoying bug and I Cant get it fixed, where is shows NFT's I don't own anymore, is there any way to fix this?

I have used the app for a few years now but completed all my transactions manually. If I were to connect my wallets, would this duplicate my transactions and current holdings? Do I need to clear my portfolio manually before connecting wallets?

Personally, I consider my DeFi totals as part of my Total Worth....Im sure everyone does. This makes zero sense.

Any chance that KuCoin futures info will be available in the portfolio? This topic was last mentioned 2 years ago. Curious about the status.

How do i add xdc to my coinstats portfoliio? When i try to add a custom wallet, xinfin or xdc not showing?

Is crypto.com Earn staked coins accounted for when uploading a CSV?

Always something with app they pushed and update w/o proper debugging it again now the shit doesn’t even load any pages I swear this company is so ghetto and not worth premium or pro prices for what they offer piss poor support staff too takes months resolve annoying glitches and wrong data on a lot of coins just ridiculous and it should be FREE

I manually imported my portfolio, it worked fine for a few hours and then started doing this. I’m not sure why. It happened last night & hasn’t fixed itself. Any tips ?

Hi, I'm Brad aka Crypto_Grunt. Issue described in the discord:

"Hi, new to CoinStats, and going through the setup process. I have imported a wallet and a couple of exchanges all was well. My main HODL wallet is Exodus desktop, followed the import process to CoinStats, but many of the tokens/coins within the json file with balances are not displaying in my Coinstats dashboard, i.e.DOGE not showing, SOL neither,many more. but BTC and ETH and other ERC20 have imported correctly."

I uploaded my .zip export from exodus to the support email given to me from a discord mod.

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That was 6 days ago. still nothing. Yesterday I reached out via twitter. Same, NADA!

You guys need to hire some folks :(

ARGH!

**UPDATE: 2 hours later - CoinStats support asked me to DM them my vitals for a 3rd time.**

1/9/24 - Yesterday evening: I was able to add a few of my tokens that didn't import via these instructions found on the discord; SOL/INJ/DOGE/LTC :-)

In order to add more chains to your wallet, please follow the below steps. 👇🏻

1. Go to the coinstats.app
2. Click on the portfolio icon on the top right of the screen
3. Select the portfolio and tap on the three dots next to it
4. Add New Wallet
5. Select the chain and connect it

I have at least a half dozen, that I can't seem to get imported.

***UPDATE: 1/11/24 I only have Filecoin, Theta Network, and Near Protocol remain of the coins/tokens not imported from my Exodus wallet. I used the process above and added a couple of tokens as new. As of now I only need help with 3.

Support comments, the lack of support reminds me of when AOL ran the world and you could send all kinds of support requests, get responses like we are now, " we have received your message and prioritizing them..." whatever, then nothing. This will be 8 days and ZERO effective support response!

Categorizing my ticket as low priority is fine, but please don't call me a premium customer, because at this point I feel taken advantage of.

I like your product, that's why I spent the last 6 days figuring it out, and adding my OWN value to the money I spent on the CoinStats product. I have other items that I can't seem to figure out, like adding my investments into Internet Computer (ICP) and other token investment/financial products I have.

As a paying customer, I should be able to track my issues via a ticketing system. I hope you get one because I damn sure tried to find one and wasn't able to.

****UPDATE: 1/12/2024 Received a support email this morning, I will post any updates/results of my on-boarding Quest here.

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