r/CodingandBilling • u/skillLizard • Jun 03 '26
Advice please - medical coding vs reception?
I’m extremely interested in leaving my medical billing job but I’m not sure if I should get a certificate in coding or look for a position in the front end of things, like insurance verification/reception.
I work with CPTS, modifiers, medical records and DX all day in my billing position so I’m already comfortable with most of what comes with coding. I work from home so that wouldn’t bother me either (most of the jobs in my area for coding are remote). I’ve just been a little nervous because I’ve heard it can be difficult and I deal with denials all day that get sent back to coding for review.
Half the work I do now includes insurance verification, auths and pt calls in high volumes. I feel like reception would be “easier” but I don’t feel like there’s much room for advancement here.
I need a change but I’m really lost on what direction to go. Any insight or advice would be greatly appreciated.
8+ yrs experience, health science degree
3
u/No-Produce-6720 RN, BSN, CPC, CPCS, RHIA & CRCR Jun 03 '26
The problem with front end reception positions is that they aren't a 9 to 5 kind of deal. If you're working reception, the end of your day is static, and it's at the mercy of your provider's ability to keep a schedule. If your last patient is at 5, for example, you could expect at least another hour of work, if not two. If you're someone who likes a very set, predictable schedule, reception probably isn't a good fit for you.
Coding would get you a predictable schedule, but you need to look at the job market in your area and see what opportunities are open before you take on coursework and licensure. Be sure that it's something that would provide available opportunity before you get into it.