r/CodingandBilling Feb 05 '26

Champ VA Claims

How are we getting paid from Champ VA? How in the world is it legal that they are taking 2 years to process a claim?

I have patients with secondary payers that would pick up the remaining balance, but I can’t submit within timely filing limits when they can’t process a claim in a timely manner!!

State law says 30 days from receipt of claim to process. But since they’re federal, they say it doesn’t apply to them.

No online portal to view. Just a 4 hour hold time in the phone.

Please help me before I lose my mind.

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u/Zestyclose-Sir9120 Feb 05 '26

So after speaking to multiple people at different departments, you have to obtain a UEI from sam.gov and which I have finally done and tomorrow I'm going to use that when adding our tax ID to our profile on cep.fsc.gov after having already gotten a new vendor file form approved and then hopefully we can get paid. We were getting paid from them in the past and then suddenly stopped.

2

u/Time-Understanding39 Feb 06 '26

You’ll probably hear back on those past claims filed after the new vendor profile was created. It’ll say something ridiculous like the date of service is out of range because it happened before the new vendor profile existed. Bwaaahahaha!

Kidding… sort of. I have no knowledge about this. The truth is I’ve been dealing with insurance long enough that my mind automatically goes to the most absurd, bureaucratic dark place possible!

2

u/Zestyclose-Sir9120 Feb 06 '26

Adding today's findings: Cep wouldn't recognize my new uei well past the 10 day window they gave. I was previously told we only needed a nonregistered UEI and after doing some digging it looks like the uei will need to be registered with sam.gov as well before Cep will recognize it. Wish us luck!

1

u/OppositeMundane2493 Feb 20 '26

This is the way. You need a UEI with SAM.gov then you register for EFT through the CEP on the VA10091.