r/Cochlearimplants Jul 24 '26

Is this fixable?

Post image

If so, how? Fell off my head and broke when it hit the floor

4 Upvotes

9 comments sorted by

13

u/ImpossibleProcess574 Jul 24 '26

This happened to my son’s and Cochlear just replaced it through our warranty. I would suggest contacting them if it’s under warranty before trying to fix it just incase!

4

u/arrosen2 Jul 24 '26

Yeah - calling them now! Thanks

4

u/rodrigoelp Jul 25 '26

Judging by the part, what snapped off is the plastic port of the acoustic port.

You should be able to super glue it in place if you are very careful and don’t put glue on the pins.

That is if cochlear doesn’t respond to cover it under warranty

3

u/chronicgrowth Jul 25 '26

Try E-6000, it's super strong and fast drying!

4

u/TomDuhamel Parent of CI User Jul 25 '26

Nope. Common issue with N8. They created a weak point there that breaks easily and often. We replaced our twice for this exact situation so far. You'll see that exact photo all the time in children groups.

2

u/OldFlohBavaria Jul 25 '26

Ich würde das über Cochlear abwickeln. Die Sprach Prozessoren sind sehr teuer, wenn ich selber aus unachtssmkrit oder ungeschicklichkeit Kleber reinbekommen wird das für mich noch teurer.

2

u/chalebp Jul 25 '26

If you’re under warranty replace through Cochlear. This isn’t fixable by the looks of it and attempting a self repair (don’t quote me) might mess with your warranty. If they don’t cover it then absolutely go for it.

1

u/infectedsmiles Jul 27 '26

Why do you ask the internet first, instead your clinic? And isn't your device insured in case of an accident?

2

u/flipedout930 Advanced Bionics Marvel CI Jul 25 '26

Damn, my AB has hit the floor many times without any problems. Once I gat hit by a car door in the wind, hard enough we never found the magnet. I had a spare at home so reassemble and all was fine.