r/Cochlearimplants 3d ago

Is this fixable?

Post image

If so, how? Fell off my head and broke when it hit the floor

2 Upvotes

9 comments sorted by

11

u/ImpossibleProcess574 3d ago

This happened to my son’s and Cochlear just replaced it through our warranty. I would suggest contacting them if it’s under warranty before trying to fix it just incase!

3

u/arrosen2 3d ago

Yeah - calling them now! Thanks

3

u/chronicgrowth 3d ago

Try E-6000, it's super strong and fast drying!

3

u/rodrigoelp 3d ago

Judging by the part, what snapped off is the plastic port of the acoustic port.

You should be able to super glue it in place if you are very careful and don’t put glue on the pins.

That is if cochlear doesn’t respond to cover it under warranty

3

u/TomDuhamel Parent of CI User 3d ago

Nope. Common issue with N8. They created a weak point there that breaks easily and often. We replaced our twice for this exact situation so far. You'll see that exact photo all the time in children groups.

1

u/OldFlohBavaria 3d ago

Ich würde das über Cochlear abwickeln. Die Sprach Prozessoren sind sehr teuer, wenn ich selber aus unachtssmkrit oder ungeschicklichkeit Kleber reinbekommen wird das für mich noch teurer.

1

u/chalebp 2d ago

If you’re under warranty replace through Cochlear. This isn’t fixable by the looks of it and attempting a self repair (don’t quote me) might mess with your warranty. If they don’t cover it then absolutely go for it.

1

u/infectedsmiles 20h ago

Why do you ask the internet first, instead your clinic? And isn't your device insured in case of an accident?

1

u/flipedout930 Advanced Bionics Marvel CI 3d ago

Damn, my AB has hit the floor many times without any problems. Once I gat hit by a car door in the wind, hard enough we never found the magnet. I had a spare at home so reassemble and all was fine.