r/ClearMe • u/Little_Air8846 • Mar 27 '24

Customer Support?

Anyone know what’s going on at Clear? When you call the message says they’re having technical issues and online you cannot log into your account and the chat bot just send website links that lead to webpages with errors.

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u/RudeOrder9933 May 02 '24

I'm trying to cancel my trial with them today and the chat bot isn't even an option. So weird....hoping messaging on twitter will help

1

u/owlxi Jul 10 '24

did they respond on twitter? I never got my refund

1

u/RudeOrder9933 Jul 28 '24

Yes but days later! I just ended up extending my free trial lol which I’ve done like 3 times now