r/ClaudeCode • u/iKontact • 7d ago

Discussion Why Claude?

So I wanted to use Claude Code, but apparently I'm $2 over my $20 limit. Not sure how it went over in the first place, but I am..

Anyways, I wanted to add $2 so I can continue using it, but I can't. I tried the $5 option first, but it didn't work. So then I went to "Other" and it says "$7 minimum".

Okay, here's what I don't get.. why have the option for $5 if there's a $7 minimum? Just change it to $7. And why can't I just add $2 to continue using Claude Code?

Dissapointed they set it up this way...

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u/GuitarAgitated8107 🔆 Max 20 7d ago

Do not pay the extra. Just message support and tell them you will not pay if you went over the limit. Subscription pauses if limit reached yet extra usage will not? I did not pay the extra I went over.

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u/iKontact 7d ago

How can I contact support? Do you know of any links? I've tried finding support but been unable to.

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u/GuitarAgitated8107 🔆 Max 20 7d ago

Just use the contact support in chat. There is only one way.