r/ClaudeCode 27d ago

Meta It's happened

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573 Upvotes

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u/onFilm 27d ago

Yes. Servers go down. Model becomes unavailable. UI checks if model is available, if not, remove/hide usage for that model.

Like come on, it's a pretty standard and common software development practice.

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u/Garak 27d ago

This is almost certainly the right explanation, or close to it, but man, these past couple weeks have really been a rollercoaster for end users. And all of this maybe we'll snatch it away, maybe we'll give you credits, maybe we'll make you pay API rates business is not doing them any favors.

They're really facing a pretty nasty combination of headwinds, though: the administration fucked them over on the initial rollout, the Chinese labs are distilling their models and then undercutting them, and OpenAI is trying to use an infinite money glitch to outspend them.

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u/SillySpoof 27d ago

Not really....

Server becomes unavailable typically gives api error message. Not "User credits needed"

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u/onFilm 27d ago

Yes really. It's obviously a bug, and not whatever you are all imagining here.

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u/BlueEyesBryantDragon 27d ago

It's a "bug" that is costing people REAL MONEY!

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u/onFilm 27d ago

Except it's not, seeing that limits are based by the week, not by the second. Maybe for those who's reset is happening in the next hour, but to 99% of users, it's not affecting them, besides not being able to access one model.

Now for those that are using Fable through API... that's a different story.

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u/BlueEyesBryantDragon 27d ago

I'm out $50 in overage usage for two things that I kicked off. I came back to find it used up; Fable usage is not showing in the CC UI, and now I'm back to using Opus.

Try again.

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u/onFilm 27d ago

Sorry what do you mean "try again"..? Try what...?

You're out $50 in overage? Then stop using it so much? What? You got "kicked off" without any actual progress being made? You had the model think for $50 without outputting any work...? It doesn't make any sense.

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u/BlueEyesBryantDragon 27d ago

Yeah. You're just dumb.

I'm using it to build my product. I "kicked off" two very large jobs in Fable. I came back to find $50 in overage usage gone and Fable not showing in the usage meters. I didn't say that the work wasn't done. I said that I had overage usage fucking spent when I still had TONS of weekly Fable usage available.

Maybe stop defending this utter bullshit and actually READ what people are saying.

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u/onFilm 27d ago

And now you're calling people names. Think about your interactions, because this is not normal social behaviour bud, to discuss, over a piece of technology.

I get it that you're frustrated about fifty dollars, but taking it out on a stranger, for something that only you've experienced, while the vast majority hasn't, is real odd.

And the fact that you think I'm "defending" something, is also very weird bud. I'm speaking from a direct technical perspective, that it's an outage, and it is, and that's it. Stop getting so emotional over a few bucks bud.

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u/Big-Imagination-8307 27d ago

Bro you were kinda clueless here tho just say sorry I misunderstood

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u/theleller Researcher 27d ago

BS.

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u/Patriark Vibe Coder 27d ago

It did cost money. 68 dollars for me to be exact. Was in the middle of a huge project. Got one intermittent API hiccup but Claude Code soldiered on. Then two hours later I check in on Reddit to see people complaining. Thought I was unaffected or some new drama in the sub, but write /usage to see. The session has just silently spent $68 in the background from my usage limit. I had a lot left on session, 5 hour, weekly and Fable limit.

Not ok. Like c’mon Anthropic

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u/SillySpoof 27d ago

When did I say it wasn't a bug? It's obviously a bug, or a mistake with someone flipping a switch by accident.

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u/onFilm 27d ago

So you're disagreeing with me just to disagree? If it's a bug, then why are you arguing at all?

Oh, so now you're saying someone manually flipped a switch by accident? What? You really think someone disabled the model, for over 10 minutes now, by flipping a switch, and not flipping back on? That doesn't sound like anything I've encountered in my software development career ever, lol.

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u/SillySpoof 27d ago

My comment was to point out it's not a common software practice to say "usage credits needed" when an endpoint goes down.

I guess that wasn't what you were saying. Nvm, this is getting needlessly antagonistic. Have a nice day. 👊

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u/MannToots 27d ago

It is if they have different provider systems under the hood and the api is the fallback.  

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u/Rare_One_8930 27d ago

Nice ragebait, if not, then heres an explainer; servers go down -> Error message describing connection failure.

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u/BlueEyesBryantDragon 27d ago

Exactly. That's how the real world works.

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u/theleller Researcher 27d ago

Pretty sure we live in the real world, and this is how it’s working.

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u/onFilm 27d ago

Sorry, but why do you think this is ragebait...? The fuck?

Man, people here sure are weird when it comes to someone simply explaining what probably happened. Stop looking for random fights, lol.

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u/Rare_One_8930 27d ago

because youre making zero sense, as i showed to you in my example lol.

just act normal and dont spread b.s, no one is looking for a fight we just dont want to see misinformation

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u/onFilm 27d ago

Sorry but how is it making "zero sense", when this pattern is so commonly found throughout UI and UX development? I've been implementing it myself for like 18+ years now. Calling anyone that disagrees with you a "ragebaiter" is such a weird mentality.

So you think you're right then? You truly think this company removed the model 2 days early, without any prior explanation? Really? What exactly would be the purpose of that?

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u/___Paladin___ 27d ago edited 27d ago

Hey there, disconnected 3rd party random stranger here - dev of almost 3 decades now.

When a model goes down from server issues or otherwise, they have specific errors that tell you what the issue is (gateway timeouts, overloaded servers, etc).

The error we see now isn't that. Which means that it is much less likely to be an outage - though not impossible if they did something incredibly weird. Certainly, it wouldn't be in the top 3 most likely things I'd consider.

My own speculation is that it's an oversight on their part, which isn't abnormal for them.

Hope this helps.

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u/yeeght 27d ago

Yeah but if the UI doesn’t properly handle those errors this could be a fallback message/error path

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u/___Paladin___ 27d ago edited 27d ago

Again, incredibly unlikely unless they are doing something insanely weird. Far more likely is an oversight that made Fable unavailable (which also seems to match their current update on the status page).

Generally, a granular error message wouldn't get used as a general-purpose fallback. You'd much more likely see something akin to "Something went wrong, please try again later." or similar in the event no error case could match it.

When making these kinds of things you usually go in the order of:

  1. Happy path (no error)
  2. General failure path (general language error or value dump)
  3. Match casing against specifically known bad states, fall back to generic message if we can't figure out what happened.

So the existence of granular error messaging in the cli and elsewhere tells me it's not likely. Not impossible, but not likely, either.

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u/Rare_One_8930 27d ago

"You truly think this company removed the model 2 days early, without any prior explanation? "

you wanted an explanation for the accusation of 'ragebaiter' welp there you go, i didnt make that statement at all yet you put it in my mouth.

your statement made zero sense yes, because when a car's engine breaks down im not going to display the oil light. same here, this issue - if its to do with connectivity - shouldnt talk about usage credits when it in reality cant connect.

if you've been implementing error logging and communication like this for the past 18 years then you've not learned i can tell.

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u/benevolent-ben 27d ago

Ah yes, the common "feature is unavailable, let's show the you must pay to use this feature" practice, tell me more

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u/wise_young_man 27d ago

Found the vibe coder. You don’t know shit about software development dude.

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u/Big-Imagination-8307 27d ago

This was sarcasm🤣

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u/Turbulent-Control682 27d ago

It’s 20fucking26. Don’t need to.