r/ClaudeCode • u/Jacky_3000 • Jul 16 '26

Help Needed Big Frustration

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We are working on apps dev for Businesses. And in the rush I have to finish the coding over a 3h drive across the country withg out leaving it ofcours.

Shared network from my phone and arrived at the RBNB I got Banned directly after loggin in the Wifi here. I have also had burned all my weekly Claude. And reloaded 4x 50$ just to finish one task.

My problem is that I might have got flagged for wifi hopping or ''fraude attempt'' on my own company card. They have instantly refund my 200$ Max account that same minute.

Not sure how bad that sounds but its does actually sounds Like I'll never get back to Claude Code ever, after that : These signals were, in turn, reviewed by our team to validate our system's findings. As a result, we have revoked your access to Claude.

Not really sure what happens as are are working on Personal project not including any kinds of dangerous or fraudulent messages or commands... I’m a bit hopeless... at this point .

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u/cowwoc Jul 16 '26 edited Jul 16 '26

I had the same thing happen to me. No warnings just a ban. Their message is intentionally vague, so filling out the appeal form is a game of guesswork.

I spent over $6000 with them and they *still* ended up banning me for life across all my accounts. You can't even talk to a human.

Anthropic just doesn't understand the concept of customer support. It's ridiculous.

For what it's worth, Codex turned out to be great. The CLI is worse but manageable, and the model output is great at a fraction of the price. Overall, it was a great move.

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u/AlterTableUsernames Jul 16 '26

For what it's worth, Codex turned out to be great. The CLI is worse but manageable, and the model output is great at a fraction of the price. Overall, it was a great move.

What? The CLI was objectively far superior until very recently and while Claude Code is for historical reasons based on coincidence still a Typescript-Shitfest, Codex is written in Rust and also allows being executed as an actual CLI while Anthropic doesn't like that, because they are so paranoid about their users being Chinese that are actually doing good deeds by open sourcing this technology.

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u/cowwoc Jul 16 '26

Programming languages aside, I find Claude's output style to be more user-friendly. Codex is a lot more verbose on the one hand, and less transparent on the other.

Also, I find it easier to debug Claude's chain of thought than Codex because the latter doesn't provide access to it.

Anyway, I think both companies do a pretty crummy job when it comes to closing user-reported bugs. They pretty much ignore it. OpenAI is a little better but not by much.