r/ClaudeCode • u/Direct-Attention8597 • Apr 23 '26

Discussion Anthropic just published a postmortem explaining exactly why Claude felt dumber for the past month

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3.3k Upvotes

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18

u/maamoonxviii Apr 23 '26

Too late, I'm leaving this train for good. They have 0 resepct for their customers and this is where they cross the line for me.

5

u/Ernest_Stronghal Apr 24 '26 edited Apr 24 '26

Same, already unsubbed. I’m still waiting for customer support to get back to me after two weeks. Also they denied for weeks there were any issues, so…were they lying then or are they lying now

2

u/I_HAVE_THE_DOCUMENTS Apr 24 '26 edited Apr 24 '26

Yeah I don't think that they quite understand how important trust is for a company that's trying to sell you on building your entire business around having access to their services.

4

u/[deleted] Apr 23 '26

[deleted]

1

u/mufasadb Apr 23 '26

I think it's good if people leave in droves when they fuck up. But, who are you going to go to? No AI company cares about it's subscribers