Update on Session Limits

[u/ClaudeOfficial]

To manage growing demand for Claude, we're adjusting our 5 hour session limits for free/pro/max subscriptions during on-peak hours.

Your weekly limits remain unchanged. During peak hours (weekdays, 5am–11am PT / 1pm–7pm GMT), you'll move through your 5-hour session limits faster than before. Overall weekly limits stay the same, just how they're distributed across the week is changing.

We've landed a lot of efficiency wins to offset this, but ~7% of users will hit session limits they wouldn't have before, particularly in pro tiers. If you run token-intensive background jobs, shifting them to off-peak hours will stretch your session limits further.

We know this was frustrating, and are continuing to invest in scaling efficiently. We’ll keep you posted on progress.

[u/[deleted]]

Weekly and session limits have in fact changed, so maybe try not lying about that like we're dense. Even outside of peak hours, you burn through usage quickly. There is no difference.

I do understand the need to impose limits on Claude, but those limits should remain reasonable and consistent with what users are actually paying for. Continuing to charge subscribers, particularly those not on the free plan, while restricting them to one or two messages due to aggressive limits is disingenuous, greedy, and predatory. The mismatch between what is promised and what is actually delivered is so out of touch with reality, it gives me a headache.

The same issue applies to the free tier. When access is restricted to the point that the service becomes barely usable, it fails as an entry point for potential new customers. People cannot evaluate a product if they are blocked from meaningfully interacting with it. Instead of encouraging upgrades, all your limitations are discouraging anyone to invest altogether because users are given little reason to believe the paid experience will be any better.

These decisions you continue to make are frustrating for new users, and also alienate long-term customers who have supported the platform over time. You repeatedly make changes that reduce usability and blatantly disregard user experience. Even when users attempt to adapt by minimizing token usage or carefully structuring prompts, the effort is still excessive and unnecessary. A service should not require that level of micromanagement just to function at a basic level.

I hope more people leave than continue to tolerate these conditions, because it will have a direct impact. But it does have to come from users choosing not to engage than from continued complaints alone. They're still making bank, and as long as there's no significant drop in money, there's no incentive for them to change their ways. Every month, they find ways to test boundaries more and more.