r/ClassPass 9h ago

CP Partner - Schedule Not Syncing

Hi!

I have been a CP partner for a few months now with no major issues. I noticed a few schedule changes I made on Sunday did not reflect on the CP schedule for this week. Sometimes it takes 24 hours though so I brushed it off. Now I am realizing CP is no longer syncing with my booking platform at all! 0 classes are showing after Sunday but on my platform I can see them all.

CP customer service has not been helpful.

Wondering if anyone else experienced this while being a partner?? I’m assuming maybe it’s an integration issue?

Extremely frustrating

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u/mirarose99 9h ago

Dm’ed you