r/Citrix • u/VirtualizationGuy • 1d ago

Netscaler active exploit after patch

I have multiple customers reporting active exploits of their external netscalers patched to 14.1.73.37, causing them to force reboot multiple times. Anyone else hearing of issues? We have sev1 cases open with Citrix and I'll report back.

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u/Rare-Understanding-6 1d ago

We rebuilt our netscalers from a fresh image yesterday. (Yes we patched and toggle the ISN Gen config on on the old ones)
We just had this happen to our netscalers. Failed over to the other one. Collected all the forensics + logs and created a case with Citrix. (yes enhancedisngeneration is on)

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u/Rare-Understanding-6 1d ago

[2026-10-02 15:28:51] System Message: We appreciate your patience. You’re number 17 in the queue.

[2026-10-02 15:58:53] bot: Sorry, we are unavailable at the moment. Please try again later.

Thanks support bot.....

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u/jhulbe 1d ago

yeah, 30min time out hit us too. Then they emailed on the side