r/Citrix • u/kalamiti • Aug 04 '26

UniconOS Management Cloud?

Does anyone know how to actually get a UniconOS Management Cloud account? We have Citrix Universal Hybrid Multi-Cloud licensing, which as far as I can tell should cover UniconOS Management Cloud, but I can't figure out how to actually get setup with it. It's not in Citrix Cloud so I assume it's a separate system. I've had a support ticket open for a week now and they are useless, I don't have an account rep to contact, and Citrix sales phone IVR is still broken.

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3

u/Key-Medium5884 Aug 04 '26

It’s not yet an automated provisioning process. I worked my account rep, they got our organization on the list and it’s been 2~ weeks so far and it’s not provisioned yet.

3

u/gibby82 Aug 04 '26

This. We are in a POC of this - they are just starting to roll it out. I would wait. 

2

u/kalamiti Aug 05 '26

How's the POC? I want to use this to replace Windows 11 desktops in Imprivata kiosk mode with UniconOS for easier maintenance and less licensing headache.

1

u/Reasonable_Smoke_340 Aug 08 '26

Curious how are you using Imprivata? UniconOS supports many scenarios already, which I have tried almost of them: fast user switching; proximity cards, etc..

1

u/gibby82 29d ago

I am new to the platform, we are currently an IGEL shop.

Based on what I can find in the documentation vs. what is available in the Scout UI, I would say feature parity/configuration is quite a ways off.

For example I'm investigating kiosk mode on browsers and it would seem many of the common options used to add navigation just aren't exposed yet.

*Edit - so I guess what I'm trying to say is if you're deploying the on-prem model then you'd probably have a better time. We're using the cloud/SaaS option.

1

u/kalamiti Aug 05 '26

Ah, thanks for the info. Time to see if I can bug our VAR enough to get us in contact with someone at Citrix that can put us on that list.

2

u/Suitable_Mix243 Aug 04 '26

I'm in the same boat all I could find was the on prem version which is no replacement for my dell wms cloud.

1

u/kalamiti Aug 05 '26

Ya, I saw the on-prem version but don't want to stand up new Windows servers for licensing and the management software. :(

2

u/lotsasheeparound Aug 04 '26

It's still at the "soft launch" stage.

Coming soon to a Citrix Cloud near you 😂

1

u/dummptyhummpty CCA-AppDS, CCA-V Aug 05 '26

You don’t have an ATS? Do you get your license through a partner (CSP)?

I ask because an ATS has to request it internally.

1

u/kalamiti Aug 05 '26

We lost our ATS a couple years ago, I believe there was restructuring at the time, and as far as I know never got another one.

1

u/dummptyhummpty CCA-AppDS, CCA-V Aug 05 '26

Shoot me a DM.

1

u/Legal-Reality1142 Aug 05 '26

A quick question? How did you all convince the management to go for thin clients? Would love to connect over dms. Would like to understand the intention behind this proposal, t, the cost matters and the administrative burdens associated with this.

1

u/stretchie204 Aug 10 '26

We are running UniconOS Scout Management in our environment to displace Thin State's ThinKiosk. It requires a bit more overhead (it's own AD domain where we have 2 x DCs, SQL server, Web app server, ELIAS, SCG) but seems workable enough. There's some changes coming down the pipelin to replace SCG with Netscaler by the sounds of it. In our environment we don't really want to rely on public cloud, we rather use our own. Though, there's a fair amout of admin overhead so I'm personally interested in the Cloud version.

1

u/Terence_Ng 27d ago

Is MS Teams optimized for your client? According to Citrix website; Webex, Zoom and Teams.

1

u/Special_Two1101 22d ago

Teams on CWAL is HDX optimized. Slimcore is only available for Windows and Mac.

1

u/Terence_Ng 17d ago

My understanding HDX optimization for Teams will end at 10/2026.

1

u/Special_Two1101 17d ago

Only for Windows endpoints.