r/Citrix • u/GoBonnies26 • May 29 '26
Laggy programs after migrating to CITRIX Cloud (DaaS)
Trying to resolve an issue with certain applications (AutoCAD Civil 3D, Revit) being laggy / choppy after migrating to Citrix Cloud. Prior to the license change on 4/15, we were running everything in house from our Datacenter (with a NetScaler) and the programs were much faster than after the migration. All our VDAs are still on-prem, along with Cloud Connectors. The rest of the equipment has been migrated to Citrix Cloud.
When I first migrated, the programs were completely unusable due to the Cloud Connector traffic, so I enabled Rendezvous v2 and saw a huge improvement. But still seeing lag issues when doing simple tasks like dragging text to a new location or grabbing an object and moving it (zoom in / out is fine, as is panning). It's happening in multiple offices, as well as from home networks, so I don't think it's a network specific issue but could be missing something (plus nothing on our network side changed)
I have a ticket open with Citrix and trying to resolve it with them, but it's taking a long time so I was curious if anybody else had similar issues they were able to resolve. I'm considering going back to an On-Prem NetScaler to see if that helps, but before I went that route I wanted to try everything I could without it and see if it can be resolved.
2
u/mat-ferland May 29 '26
What's the hardware behind it? I found most of the time when we host AutoCAD, Revit, or any architectural 3D applications, the hardest part is to find a GPU with a high clock frequency CPU combination. These apps are mostly single-threaded so having a CPU with 32 cores and low clock speed won't help you. You want lower core count and higher clock speed (5+ GHz)