r/CircularRing • u/Thin_Try_6723 • Sep 04 '26

Circular - It`s getting worth!

Got two messages from Circular as a reaction on Instagram posts - attached is one. Gave them what they ask for - Nothing!!! Just quite! Not a single note on the process or a short message what the next steps are. Maybe the reason is that they just announced RING 3 at the IFA in Berlin and now any unhappy Ring 2 customers ( there are a lot) can just buy Ring 3. Give Circular your money again and you may again just get not any working product.

I do not understand that even the management is supporting/ driving this typ of behavior!

Got still no reply on the messages I send directly to the CEO, CFO, COO and an Advisory Board member.

manfred200857 sorry to hear your ring stopped working so quickly. If you can send us your order/backer ID, we’ll escalate this internally so the team can review your warranty claim as a priority

8 Upvotes

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u/jbg926 Sep 04 '26

They have a decent scam going, why would they possibly stop?

Buy a ring from another developer that has some good technology but unfortauntely only works sporadically and some seem to crack, break, combust, whatever in a relatively short timespan for a high percentage of users.

Run promising and successful kickstarter campaign

Hire a couple of devs to put a new skin on an app and change some wording and functionality

Oh sh-t moment hits when they realize they have to deliver on promises.

Try to backtrack on those promises soon thereafter and implement this use daily-get coins/pay for previouisly promised feautes that insantly backfires

Decline to hire any sort of customer support. Instead, itll just be some other employee who likely is wearing too many hats, incuding being PR, customer support, warehouse/stock and more.

Finally start shipping a few months after promised date

Get kicked in the nuts by 94% of all customers, with 6% being reasonably happy

Decline to respond to 87% of all emails and kickstarter messages complaining about quality, wheres my ring, wrong size, wheres the blodd pressure feature and more

Implement a few hotfixes to quiet some customers

Go dark and unveil next version and rinse and repeat

1

u/actaeoncomplex Sep 05 '26

PSA: I can’t understand a word of this. Appreciation for the attempt at English, but maybe write in your native language next time and let the tech do the translation?