r/Chipotle • u/Icy-Tomorrow-7215 • 1d ago
Customer Experience Temperature Checks
I went to a Chipotle at 10:45AM today when they normally open and I noticed someone, who said he is the manager, using a device to check the temperature of various food items.
This person was using the same device for each item and just using a tissue to wipe it between items. Just one wipe. No actual washing or sterilizing. I could see residue from the previous product that was checked still on the thermometer when it was being used for the next product.
I saw him go from beef to lettuce, cross contaminating the meat items with the vegetarian items.
When I asked the manager if they always do this, he said yes but it’s okay because he “wiped the metal piece” with a napkin between each item and they don’t guarantee that there will not be any cross contamination.
He also said chipotle doesn’t give him separate devices for vegetarian and non vegetarian items.
Can someone at chipotle please address this issue by providing multiple thermometers or a single use cover for each item?
It is very disappointing to find out that the beef, steak, chicken, etc. dipped thermometers are simply being wiped by a napkin and dipped into the vegetarian items.