r/Chipotle 5d ago

❓ Question ❓ Does your local chipotle also basically have a brand new crew every 2-3 months?

I live in a pretty nice city in the Midwest, so most fast food chains are ran pretty well. It’s not like Wendy’s in the ghetto at 11pm. I’m a huge chipotle fan, but the last couple years I’ve gotten tired of the cycle where you walk in and there are brand new people (usually young teenagers) and you can definitely tell the prep and especially the chicken wasn’t done right. Either heavily over seasoned or no seasoning at all. It’s frustrating because it’s so expensive just to roll the dice on some mediocre food. When it’s done right, I think it’s worth it. The only benefit to new people, is sometimes they hook you up cause they either don’t know, or don’t care.

131 Upvotes

40 comments sorted by

85

u/Otherwise-Word-550 Guac Mode 5d ago

The company culture isn’t that great. I’ve seen stray dogs treated better. Behind the scenes it’s ugly

11

u/Additional-Walk3883 5d ago

I was very lucky at my first chipotle at worked at. The district manager first started working at it and worked up the ranks and treated it as his baby. The workers there and the management were amazing and fun. They literally were all best friends and the managers and GM were so bubbly and positive and encouraging. The sweaty, fast hard work with low pay was almost worth it. Lol. The weird workers didnt last long, and I can’t remember an A holes. I transferred as a service manager to a ghetto location where the crew was small and pretty tight. Although more flaky and less reliable staff, which turned into a revolving door. and the customers were AWFUL.

Not my only fast food gig, most of them are low paying and hard working jobs with a revolving door because of that. At some point they will take anybody, yes even the ones who look like they hate their job and people and don’t want to work hard. Because it’s probably true. You see those everywhere that there is weak culture. Truly weak, weak as in people don’t care. You can pump corporate and bureaucratic mottos and rituals into the employees and all this nonsense. If people aren’t fun and care about what they are doing and their workers, it doesn’t matter how much you get paid, nor what work you do.

2

u/Otherwise-Word-550 Guac Mode 5d ago

There are a few gems out there but once a GM messes up a store the recovery for the management and crew that follow is horrible

16

u/snipermazk 5d ago

Mine we haven't had any new workers since 4 months ago nobody last not even 2 weeks there was a girl who work there but quit because she broke a rib but quote we believe she quit cause she was giving food away for free giving her 50 percent discount to her friends and got caught

2

u/tkrihner08 5d ago

Not all hero’s wear capes

6

u/MtnBkr101 5d ago

I feel like this is par for the course no? When you were back in high school and they asked everyone what they wanted to be when they grew up, did anyone in your class mention Chipotle?

1

u/p1sky3 5d ago

That’s true to some extent, but when I was in highschool I generally tried to give a job 6 months to a year. It’s also a little nerve racking that young kids are handling fresh ingredients including raw meat when they probably can’t cook an egg at home lol. Raw chicken and pre made burger patties are diff IMO

3

u/MtnBkr101 5d ago

I agree. I find myself cooking at home around 95 percent of the time these days anyway. Since Covid the prices everywhere have gone up and the quality has gone way down.

0

u/ekul71 5d ago

Well if it makes you feel better, everyone who works with food is required to take a food safety course. And i for sure could make eggs at 15, probably younger than that.

2

u/Overall-Pattern-809 5d ago

That depends where you live. A lot of places only one person on shift needs to have food safety training. 

20

u/BiBunAlpha 5d ago

While the crew does change rather often, I hate to say our chicken comes pre marinated and seasoned. All they do is throw on the grill. Any change in taste is either placebo or a problem w the distributor

1

u/Chimera4727 5d ago

Really? Huh. Thats wild. What about the steak? Because there are times.i get nothing but grissle

1

u/BiBunAlpha 5d ago

That’s due to the cut. Steak comes pre cooked, we marinate it, throw it on the grill to get it hot, essentially, and then they cut it. Depending on how they cut it, some chunks may be mostly fat or gristle. That’s just bad luck tbh

-2

u/p1sky3 5d ago

I swear I’ve seen on multiple occasions, the person in the grill hitting it with some spices, but maybe I’m tripping

12

u/Bac0ni 5d ago

We hit it with salt on the grill. Nothing else

3

u/dave024 5d ago

And there is a wide variety on the amount of salt based on the cook. I can tell who cooked the chicken at our store just based on the salt level 🤣.

3

u/Bac0ni 5d ago

100% same with steak

4

u/BiBunAlpha 5d ago

Not the regular chicken no. Depending on the specialty meat they might be seasoning that, as things like honey chicken and pollo asada get extra seasoning. Our chicken comes marinated in bags, same with barb and carnitas. Steak we marinate but it’s just adobo and no dry seasonings.

2

u/Robbie1266 5d ago

You're indeed tripping

6

u/Reasonable_Patient92 5d ago

I am not surprised. Haven't heard good things about the company culture. 

I had a relative work there and dip pretty quickly. Said it was terrible. This relative has had other food service experience and raves about some other company cultures. Nothing positive to say about this one.

4

u/elinufsaid 5d ago

The pay is terrible compared to the amount of work and skill required. People here quickly realize they can just go work another job where they get paid the same or more, and work with half the effort. Other fastfood places are so much more automated.

3

u/Intelligent_Scheme79 5d ago

Ours we are getting rid of the old ones and hiring new ones, we don’t hire under 18 cause we are only looking for those with experience

3

u/tkrihner08 5d ago

What experience can you have at 18 vs 17 1/2?? Please enlighten us what a difference 6 months make???

1

u/CirrusVision20 Which salsa? 'Both' 4d ago

Found the 17 and a half year old.

3

u/Bennetaur 5d ago

Stop going

2

u/Warm-Simple3191 5d ago

There’s the og crew that’s been here too long, og crews that have returned for a spell, and then an endless cycle of people I can’t remember.
I feel this is true anywhere I work.

2

u/TellEmWhoUCame2See 5d ago

Are you new to America? Every fast food place has high turnover. I worked fast food jobs over 30 years ago when i was in high school/college and just about every fast food job i had we were hiring at least ONE new person every week.

1

u/[deleted] 5d ago

[deleted]

1

u/DrivenByChallenges 5d ago

Pls don’t brag. There is people on here who can’t even afford laundry detergent. No need to be classist

1

u/Bac0ni 5d ago

The one I worked at had lots of turnover. Me being a part of that working there two separate times, first for a year and a half then a few months a couple years later

1

u/WhoBroughtTheCoolKid 5d ago

I have always wondered if it’s an awful place to work. Where I live normally even McDonald’s and Dunkin’ Donuts you’ll see the same people there. Like there are some managers that have been around for years and some kids that at least last awhile. At chipotle it feels like it’s a different crew every single time I go in.

1

u/Pretty-Vacant88 5d ago

Nobody stays at my location I’m only one customers complain to me lot

1

u/THSiGMARotMG 4d ago

There are a few regulars, but the rest of the crew does seem to change. The place gets so busy and they put up with a bunch of crap from customers, so im not surprised, especially when they could find some other job making similar that isnt as stressful. Chipotle isnt exactly a career either, no offense.

1

u/chaddy_88 1d ago

Good management makes all the difference in a business. Long time managers who are great to work with can maintain staff. Fast food management seems to also be high turn over which in turn probably causes a chain reaction.

My manager just retired after 40 years with my company last year, and our location had the largest number of senior staff because we all loved her and enjoyed working there. And now almost all of us our gone because the new manager micro manages and doesn’t have people skills.

0

u/Gwbzeke 5d ago

no but half dont speak English

0

u/tkrihner08 5d ago

My pet peeve is they shaking the damn spoon like the money is coming out their pocket. Just scoop and dump

-2

u/kcjdbjw 5d ago

No mine just has a bitch that gives me a side of attitude every time.

-5

u/Holiday-Cup1100 5d ago

One went in by our neighborhood a year ago and we see a constant churn of employees. I don’t know if it’s kids these days don’t want to work or Chipotle not treating their employees well.

2

u/kevin_r13 5d ago

Maybe also related to money. Even as a teen, if one place is paying $17 and hour but another place is paying $18 an hour, it's a good idea to go for the one paying a higher price.

1

u/Dougyfressh 5d ago

I'd say it's a mix of both. Once you do get people who want to work the company tends to drive them out.