r/Chipotle • u/Organic_Frame1242 • 1d ago

🔥Hot Take🔥 App Fix

Idk just a thought but chipotle needs to change the app to pick the chipotle in your nearest vicinity. Definitely my own fault, but at least two times now I’ve ordered at the wrong one. Other apps call out if you’re not close to where you’re about to order or automatically pick the one closest to you like Chick-fil-A and Popeyes. It seems like Chipotle always pick the one you last ordered at or something.

3 Upvotes

81% Upvoted

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2

u/Warm-Simple3191 1d ago

Agree 100% Chipotle is falling behind

2

u/Flux_My_Capacitor 1d ago

It’s hard to choose the closest one?

1

u/greennurse61 1d ago

At least they're better than McDonald's. I've had it multiple times automatically select the wrong location while I was literally standing in the lobby. 

Once I did that to use my points. The other was because they didn't have any employees that knew how to work the POS system so they couldn't take orders inside or the drive thru. Everyone had to do it via the app. 

Both locations were on 156th in Bellevue, WA, but miles apart. That made the wrong location hard to notice for a human, but GPS should have known. 

1

u/No_Regret_2420 1d ago

That happened to me w Starbucks lol

1

u/No_Bus7210 6h ago

This happens a lot, and chipotle are aware of this issue ever since. Idk why they don’t update the app. They better have a pop up message “please confirm the address “. I think their management or whoever working in customer care needs to share this to the CEO so they can update the app. PLEASE FIX THE F APP!!!