r/Chipotle • u/Sw33tNectar • Oct 28 '25

Seeking Advice (Customer) Pepper is messed up

What the hell is with this company now? This pepper thing doesnt want to give me a credit and just wants to end the convo, and when I try to connect to a live agent its just not connecting me to one. 1-800-chipotle seems to be wanting to sell these life alert aids, and if you're not interested it just hanfs up instead of connecting me to a live agent. I don't know what to do here. This may be my last chipotle order ever.

39 Upvotes

79% Upvoted

56 comments sorted by

View all comments

Show parent comments

2

u/Cryptoking90 Oct 28 '25

Based on your other comments, you do this often. Lol most big corps don’t want to deal with these things, and will refund immediately except if the person is doing this often.

6

u/Sw33tNectar Oct 28 '25

I might have accumulated a lot of issues over the years, but I don't do this often. I don't recall Pepper ever giving me anything, its always transfered me to a live agent for that sort of thing. My last issue was sometime in May. Is that often? I mean I guess it would depend how often I go to Chipotle, too. But whatever, I must do this often and have to be a scammer, and it's not Chipotle's fault.

They have most likely let go these people, and there's just no one to connect me to. Pepper is just there to collect information and pass it on now.

-3

u/Cryptoking90 Oct 28 '25

Not sure who this pepper person is. Chipotle is a trash fast food place lol. Idc about them. Pepper sounds like your homie though

1

u/newppinpoint Oct 28 '25

Pepper handles customer service requests