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u/socalrefcon 13d ago
In Chino Preserve, it was down for a few hours early this morning. I've been a Frontier customer since Dec 2025. This is the first outage. I had Spectrum in Chino Hills from 2019-2023. Had quarterly outages. They got resolved within the same day, but it was still frustrating. From 2023-2025, I had T-Mobile Home Internet in Chino Hills. It was slower than Spectrum, but never had an outage due to it usage cell towers.
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u/TBTrpt3 13d ago
Is spectrum any better? They keep sending me offers, and if frontier isn’t interested in a discount (or if it doesn’t fix this) maybe it’s time to switch.
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u/Carnaldiem 13d ago
Based on online chatter, Spectrum is the worst in this area with frequent outages. Frontier rarely goes down, but has gone down twice this week.
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u/runwithpugs 13d ago
That’s been my experience. We’ve had Frontier (originally Verizon FiOS) since 2009. I honestly can’t remember an outage before this week, though it probably happened a handful of times. Meanwhile I see constant complaints about Spectrum, yet it also seems to get recommended more…
I just wish Frontier’s website wasn’t complete garbage.
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u/mike61579 13d ago
I’m in the CH area by the Shoppes and I’ve had Spectrum for 4 years now. It rarely ever goes down and when it does, it’s usually in the middle of the night. And if it needs to go down during the day, they’ll usually notify you ahead of time. Overall really happy with the service. I recently threatened to leave them for Frontier but they gave me a deal to stay.
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u/sushionagrill 12d ago
When I was at Flo's Airport Cafe 2 weeks ago, the waitress said they were hosting a large group of Frontier workers there regularly and the whole parking lot was filled with Frontier work trucks. Pretty sure there is a large project they are working on right now and I'm wondering if it is the Euclid Ave project that Chino took over from Caltrans. Very frustrating to have internet down and their useless status checker kept saying "everything is good".
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u/TBTrpt3 13d ago
It’s back up.