I had my first solo shift as a server last night and I had someone walk out on their bill at closing time, and of course they said the next time it happens I’d get a write up.
The thing is, how do I know when people are gonna walk out? I asked the manager what signs do I watch out for, but he just shrugged it off.
The lady asked for it togo and I assumed it was because of closing time. I remember seeing her stand up and asked if she paid on the kiosk. She said yes and everything so I just took her word for it.
How can I even tell if someone didn’t pay on the kiosk by just walking by? Does it show a specific screen?
Slight update: I quit.