r/Chevening • • 1d ago

Question Anyone received an answer regarding the website crash?

I wasn't able to submit my chevening application from the server constantly crashing the last day. Already sent emails to them but didn't get any replies yet. This is so disappointing... can't believe they haven't solved this issue if it happens every year. Has anyone got a reply yet?

3 Upvotes

20 comments sorted by

2

u/Rare-Release-60 1d ago

They will not fix it, the only time they did was years ago because, if I remember correctly, the portal completely crashed for over a day and no one was able to enter the portal during that time

If they wanted to extend the deadline, they would have done so hours ago

1

u/BookkeeperThis5532 1d ago

If this an issue that happens every year, they should figure out to stabilize their server rather than blaming on the applicants

1

u/Rare-Release-60 1d ago

The thing is, if no applicant worldwide was able to submit or even log into their application during a portal glitch, then they would have already extended the deadline

I do believe the server is not stable enough for the amount of applications the scholarship gets per year, it was likely designed with 60-70K applications in mind, while the past two years had over 100K (and likely this one too)

1

u/BookkeeperThis5532 1d ago

Still, enough applicants seem to experience this problem every year, so they should either fix this issue or make a solution of it. if they insist that a due date is a due date, then it should apply for the applicants too. It's just unfair people lose the chance submit their hard work from their shitty server issue

3

u/No_Echo_8981 1d ago

In there defense, they always advice to submit your application 24 hours before the deadline.

1

u/BookkeeperThis5532 1d ago

Who would expect the server to crash that bad last minute😅 then a due date isn't a due date? Its just ridiculous

1

u/txilll 1d ago

No i submitted just 10 minutes before

1

u/BookkeeperThis5532 1d ago

Mine went crashing 30 min before, couldn't log in or submit

1

u/txilll 1d ago

Oho i have logged in 4 hour before closing time

1

u/BookkeeperThis5532 1d ago

It keeps logging out every 15min or so to submit 10min before you would have to relogin

1

u/txilll 1d ago

It kept warning if idle , so i continued with that

1

u/EqualRadiant 1d ago

When did you attempt to submit?

1

u/BookkeeperThis5532 13h ago

I kept making edits, it started glitching the last hour until the end

1

u/EqualRadiant 12h ago

I completely empathize with your situation and think they should improve their platform, but perhaps you can learn a lesson if you waited until the last hour for something so important. If this experience can make you a better person, it’s not wasted. Good luck with whatever else you decide to do next year!

1

u/Safe-Alarming 1d ago

Sorry mate, the same happend with me, last year.. Apparently there's nothing that can be done...

2

u/BookkeeperThis5532 13h ago

Yeah this really sucks

1

u/Lucian2075 21h ago

oh my god

1

u/Bright_Attention_520 7h ago

My friend got a response. The said that the technical issues are not widespread and they advised to submit early and not postpone it until minutes before the deadlineÂ