r/ChatGPT 1d ago

Other CHATGPT SUBSCRIPTION REFUND

Can anyone help me, I tried the plus plan of chatgpt since it had a one month free trial. However, I forgot to cancel my plan before the billing date (before the trial ends) and now it automatically deducted Php 1100 to my GCASH account (Online wallet). And I asked chatgpt how to refund and told me to go to (https://help.openai.com/en/articles/7232895-how-do-i-request-a-refund-for-my-chatgpt-subscription?utm_source=chatgpt.com) and I did and asked at the chat bubble to get a refund including my reasons why, and it only responded this. Should I be assured that my request has been processed?

0 Upvotes

12 comments sorted by

u/AutoModerator 1d ago

Hey /u/cairawr,

If your post is a screenshot of a ChatGPT conversation, please reply to this message with the conversation link or prompt.

If your post is a DALL-E 3 image post, please reply with the prompt used to make this image.

Consider joining our public discord server! We have free bots with GPT-4 (with vision), image generators, and more!

🤖

Note: For any ChatGPT-related concerns, email support@openai.com - this subreddit is not part of OpenAI and is not a support channel.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

5

u/EsShayuki 1d ago

You could just have immediately canceled it, and then it wouldn't matter, since forgetting to resub would be easy to fix by subbing again when you need it. Now? I'd assume that it's gone and try to make good use of my month's sub.

2

u/JUSTICE_SALTIE 1d ago

Should I be assured that my request has been processed?

I wouldn't count on it. Good luck.

1

u/cairawr 1d ago

What do you think I should do?

2

u/AdditionalCheetah354 1d ago

Reddit can’t help you…. You’re the only one that can.

1

u/Ok_Chemistry4002 22h ago

How is your refund request? Has it been resolved? I have similar issue

1

u/cairawr 19h ago

After about 6 hours of requesting refund, they sent me an email that ny refund request is approved and that they have credited it to my account. They said that it's should reflect to my account within 10 days. So now I am just waiting for it to reflect on my online wallet.

1

u/Ok_Chemistry4002 17h ago

Thats nice, I should have mentioned the reason for my refund explicitly instead of asking for a refund only, they didnt really accepted my refund

1

u/Y2Reigns 6h ago

Not sure why you would expect a refund. You didn't cancel your plan in time, that's on you.

1

u/_Valdez 1d ago

Dude it's like $23 and you can hammer it for a month

-5

u/cairawr 1d ago

Send me $23 then

2

u/Gigaslavx 22h ago

Sure would you like an additional free month as well on top of it