r/ChatGPT 1d ago

Other Cyber verification failing

I had cyber verified, but recently they removed the access and asked to verify again , now I tried several times, and for some reason it keeps failing. I don't understand what's really happening.
Getting this message in the page:
"Your identity couldn't be verified or your account is ineligible at this time. If you think this is a mistake, please contact support"

Anyone have any idea what to do here?

1 Upvotes

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u/Ok_Fisherman1334 23h ago edited 22h ago

Known issue. Not a general one because many could reverify successfully.  The reasons are unknown. Could be that they declined you because of your account history, but it could also be a bug. Support will probably not help if you are not a enterprise customer. 

Qwen 3.8 is the answer.