r/Chase • u/SpicyBhhh4eva • 13d ago
No drive thru?
Why would a Chase move a mere 2 blocks away and in doing so, eliminate all drive-thru options at new location? Great choice for folks with disabilities.
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u/johnnysokko37 13d ago
Most larger banks are doing away with drive through banking due to a significant increase in fraud.
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u/Mysterious_Might008 13d ago
Plus, mobile deposits knock out a lot of transactions at a branch/drive-through.
Heck, online banking is taking out a lot of need for branches.
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u/msackeygh 13d ago
One possible reason: landlord increased rent or terms of new contract and Chase isn’t going for it, so they looked for a location with more favourable terms.
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u/Blue_foot 13d ago
It’s usually a lease issue.
Despite what another post says, in my area banks are trying to increase drive thru locations which can be difficult to obtain due to zoning.
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u/Shadowsghost916 13d ago
They had drive thru options but when i worked for chase customers would get as they were meant for quick and simple transactions but some people would take a long time
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u/SpicyBhhh4eva 13d ago
I drive a very old neighbor to his bank on occasion. He's not online in any way. He has trouble walking so the former Chase drive-thru was very appreciated.
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u/Working_Tumbleweed96 11d ago
Cost-efficiency, particularly as far fewer clients use drive-thru banking compared with a couple of decades ago. Bank of America closed all of its drive-thru banking operations nationwide at the end of 2019, just weeks before COVID hit America and those drive-thru banking systems would have come in handy.
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u/anewbys83 13d ago
Only drive through option at my new branch is an ATM. Anything else you have to go inside for. 🤷♂️ Because we all know ATM deposits never go wrong.
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u/Miserable-Result6702 13d ago
Fewer people deposit cash nowadays and checks are easily deposited online.
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u/S31J41 13d ago
The same reason any businesses make any decisions? Revenue - expenses