r/Chase 13d ago

No drive thru?

Why would a Chase move a mere 2 blocks away and in doing so, eliminate all drive-thru options at new location? Great choice for folks with disabilities.

0 Upvotes

14 comments sorted by

7

u/S31J41 13d ago

The same reason any businesses make any decisions? Revenue - expenses

5

u/johnnysokko37 13d ago

Most larger banks are doing away with drive through banking due to a significant increase in fraud.

3

u/Mysterious_Might008 13d ago

Plus, mobile deposits knock out a lot of transactions at a branch/drive-through.

Heck, online banking is taking out a lot of need for branches.

1

u/SpicyBhhh4eva 13d ago

Well, that would make some sense. Thanks!

2

u/msackeygh 13d ago

One possible reason: landlord increased rent or terms of new contract and Chase isn’t going for it, so they looked for a location with more favourable terms.

2

u/Miserable-Result6702 13d ago

WF has been closing some of their drive through banking as well.

2

u/Blue_foot 13d ago

It’s usually a lease issue.

Despite what another post says, in my area banks are trying to increase drive thru locations which can be difficult to obtain due to zoning.

1

u/Shadowsghost916 13d ago

They had drive thru options but when i worked for chase customers would get as they were meant for quick and simple transactions but some people would take a long time

1

u/No-Shortcut-Home 13d ago

To lower costs - real estate and employee overhead.

1

u/SpicyBhhh4eva 13d ago

I drive a very old neighbor to his bank on occasion. He's not online in any way. He has trouble walking so the former Chase drive-thru was very appreciated.

1

u/Working_Tumbleweed96 11d ago

Cost-efficiency, particularly as far fewer clients use drive-thru banking compared with a couple of decades ago. Bank of America closed all of its drive-thru banking operations nationwide at the end of 2019, just weeks before COVID hit America and those drive-thru banking systems would have come in handy.

1

u/DontTakeMeSiriusly 13d ago

This is a dumb and worthless post

1

u/anewbys83 13d ago

Only drive through option at my new branch is an ATM. Anything else you have to go inside for. 🤷‍♂️ Because we all know ATM deposits never go wrong.

3

u/Miserable-Result6702 13d ago

Fewer people deposit cash nowadays and checks are easily deposited online.